**Job summary** Join our dynamic team as a Team Member where you will leverage your expertise in Zuora to drive impactful solutions in the education domain. With a hybrid work model and day shifts you will collaborate with cross-functional teams to enhance our services. Your contributions will play a vital role in advancing our mission to deliver exceptional educational solutions. **Responsibilities** + Collaborate with cross-functional teams to design and implement Zuora-based solutions that meet business requirements in the education domain. + Analyze and optimize existing Zuora configurations to improve system efficiency and performance. + Provide technical expertise in Zuora to support ongoing projects and initiatives. + Develop and maintain documentation for Zuora processes and configurations to ensure knowledge sharing and continuity. + Troubleshoot and resolve technical issues related to Zuora ensuring minimal disruption to business operations. + Participate in code reviews and provide constructive feedback to enhance code quality and maintainability. + Work closely with stakeholders to gather requirements and translate them into technical specifications. + Conduct training sessions for team members to enhance their understanding and usage of Zuora. + Stay updated with the latest Zuora features and industry trends to recommend improvements and innovations. + Ensure compliance with company policies and industry regulations in all Zuora-related activities. + Collaborate with the education domain experts to align technical solutions with business goals. + Contribute to the continuous improvement of processes and practices within the team. + Support the integration of Zuora with other systems to streamline operations and enhance user experience. **Qualifications** + Possess strong technical skills in Zuora with a proven track record of successful implementations. + Demonstrate excellent problem-solving abilities and attention to detail. + Exhibit strong communication skills in English both written and verbal. + Have experience in the education domain which is considered a plus. + Show ability to work effectively in a hybrid work model with minimal supervision. + Display a proactive approach to learning and adapting to new technologies. + Demonstrate the ability to work collaboratively in a team-oriented environment. **Certifications Required** Zuora Administrator Certification or equivalent. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.