We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** As a z/OS Systems Analyst in the CE&T Mainframe Engineering team, you will work with the senior systems programmers & systems analyst’s to provide the day to day operational support of our enterprise mainframe systems platforms. You will play a key role in working with the extended mainframe engineering team to schedule and implement required hardware & software infrastructure changes in support our banking operations. This role works closely with : mainframe engineering teams, application operations and application development teams. You will collaborate with and advise senior engineering leadership of ongoing product upgrades, features, maintenance schedules, and required vulnerability patching requirements for both production and development environments. You will learn how to utilize and support IBM diagnostic tools, create & manage OEM problem tickets with our external hardware & software vendors. _At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How You’ll Succeed** + **Strategic Planning** – Assist senior mainframe engineering leas in the development of strategic hardware and software release and upgrade plans, to align with CIBC business goals and long term growth. Co-ordinate & create problem tickets with our external vendors to resolution to ensure operational efficiency systems service level agreements are achieved on a daily basis. + **Reporting & Analysis** – Assist in the preparation & present technology roadmaps, maintenance schedules, operational reports and dashboards for executive leadership. Collaborate with cross functional teams to gather input, ensure data accuracy and drive execution of strategic mainframe initiatives. + **Communication** Clear and effective communication has always stood at the forefront of successful engagements. Establish a highly collaborative environment, promote engagement. Understand the value of maintaining well-organized information and open communication at all levels. + **Project Delivery** – Employ a results-oriented approach to ensure successful delivery; proactively manage risk and find solutions. Monitor milestones, and ensure they’re completed according to timelines. **Who You Are** + **You can demonstrate experience** with Storage subsystems, Network protocols, Parallel Sysplex systems configurations, z/OS operating systems implementation and diagnostic processes. You have working knowledge of applying SMP/E maintenance (PTFs, APARS, HIPER fixes) within a z/OS mainframe environment. Technical experience with COBOL & Assembler coding an asset. Good working knowledge of systems monitoring tools such as IBM OMEGAMON, MainView and SysView an asset. Keen interest in learning z/OS system internals (WLM, Coupling Facility & Parallel Sysplex and Geographically Dispersed Parallel Sysplex ) + **You are an Excellent Communicator.** You have solid written and oral communication skills and an ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation as well as express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure. + **You have ability to manage multiple priorities.** Ability to manage multiple concurrent objectives, projects, groups or activities. Effective judgment in prioritizing and time allocation. + **You have decision making and critical thinking skill.** You have knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems. + **Values matter to you -** You bring your real self to work and you live our values – trust, teamwork and accountability. + **You understand that success is in the details.** You notice things that others don't. Your critical thinking skills help to inform your decision making. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 32nd Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Decision Making, Infrastructure Design, Infrastructure Implementations, Infrastructure Management (IM), Leadership, Technical Requirements At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.