About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

Purpose 

 

Provide a fun, safe and interesting environment for teenagers of 10 years and above to enjoy while complying with all four Seasons Standards and policies. 

 

Job Responsibilities 

 

General 

 

Is directly responsible for the day to day key processes in his/her area of work 

Where applicable, acts as shift leader; leads and motivates colleagues by example and promotes teamwork 

Assumes training responsibilities when required; demonstrates a high degree of standards awareness 

Actively offers operational, employee and customer (internal and external) related feedback to management 

Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule 

Adheres to the hotel's code of conduct and grooming & hygiene standards 

Is seen as working hands-on, assists colleagues in crunch times; Walks the talk 

Actively participates in briefings and meetings; facilitates communication between employees and management 

Maintains a clean and orderly work area and promotes a safe working environment  

Performs any additional duties as assigned 

Performs any other cognate duties as and when required 

 

Departmental 

 

Answer questions about Four Seasons Mauritius  

Play a variety of sports and recreational activities 

Retain accurate records: teenagers in attendance, teenager’s birthdays etc 

Assist Instructors in room set up and break down 

Is highly sensitive to guests preferences and special requests, offers meaningful alternatives when special requests cannot be met; adds a special touch when an opportunity is presented 

Is proficient in safe handling of equipment; reports defects and accidents to management immediately 

Conducts routine maintenance and ensure cleanliness 

 

Special Requirements 

 

Has 2 plus years of relevant experience in 5-star hotels or resorts 

Fluent in English and French 

Good oral and written communication skills 

Knowledge of a relevant foreign language would be an advantage 

Possesses well developed guest relations skills 

Has an out-going personality