ADP is hiring a Year End Specialist
Are you looking to grow your career in a stable, dynamic environment with plenty of opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Year End Specialist, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business.
To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you.
Ready to #MakeYourMark? Apply now!
To learn more about careers in Client Service at ADP, visit:
https://jobs.adp.com/locations/canada/teams-roles/client-service/
What you’ll do: Responsibilities
Performs an audit throughout the year (APR – Dec) for our clients using ADP reports to ensure that the tax forms are accurate and complaint with the legislations. Performs all YE activities before issuing the tax forms (Jan-Mar) which includes, reconciling tax forms, processing YE adjustments, completing annual summaries, … etc. Works closely with Payroll Specialist to address any discrepancies or potential incompliance. Maintains complete and accurate client profile notes as well as processing instructions for each client. Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers. Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues. Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution. Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement. Maintain NPI (National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning. Conduct training sessions for associates on new legislation and updated processes. Provide recommendations to improve internal processes, ensuring compliance with new legislation. Act as a subject matter expert for all year-end related activities, offering guidance and support to ensure accurate and efficient completion. Provide support to team members during the balancing campaigns for any year-end related matters.
TO SUCCEED IN THIS ROLE: Required Qualifications
Minimum 5 years Canadian payroll processing experience Minimum 5 years client service experience Advanced Internet and MS Office Skills (Word/Excel) required. Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes.
BONUS POINTS FOR THESE: Preferred Qualifications
Post-secondary education preferred, or equivalent experience in administration/customer service/HR Candidate should be working towards or have National Payroll Institute (NPI) certification (PCP, CPM) -- Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Focus on your mental health and well-being. We take care of one another and offer support for your well-being… because healthy associates are happy ones. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner. Innovate. Problem-solve. Shape the future of work with people you like. Balance work and personal time. Flexibility to integrate work more easily in your everyday life. Go Global. With operations around the world, exciting new networking opportunities abound. Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
What are you waiting for? Apply now!
Jobs.adp.ca
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.