Work Flexibility: Onsite

What you will do:

Manage daily workload within the workshop to meet demand plans and customer needs ​Ensure that all repairs are evaluated and completed in a timely manner as defined by the Team lead or Supervisor ​Work with the Customer services Department to schedule the quality checking of all capital equipment ​Responding to customer and internal queries in a timely, efficient and professional manner ​Provide reporting and documentation on all aspects of work within the workshop ​Assist with ERP Data entry, quoting and repair of customer equipment ​Maintain technical competency through regular and frequent attendance at appropriate courses of further vocational study and continuing professional development ​Ensure that Health & Safety standards and requirements are met at all times by the Supplier, its employees, servants and agents ​Ensure that the department's performance of services is ISO 9001 compliant ​Support Team and Individual continuous improvement initiatives to drive higher standards of efficiency and quality ​Provide Technical support for both internal and external customers ​Ensure efficient maintenance of the spare parts stock and participate in the realization of the required annual inventories ​Provide reporting on repair, departmental or customer activity using the appropriate systems available 

What you will need:

​​​​​Fluent in Local Language as well as minimum level of English ​Educational requirements per country specific regulations.Educated to degree level is preferable with experience in at least one of the following:  ​Electrical / Mechanical Engineering ​or Medical Physics ​ or Service and maintenance of medical equipment  or ​Customer service​ ​​​Previous experience of maintenance and repair of medical equipment preferred ​Experience with ERP systems and data entry ​Full Driver’s license​​ 

Physical & mental requirements:  

​​​​Exerting up to 25 kilos of force occasionally and/or up to 10 kilos of force constantly to move objects ​Coordination of eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention ability ​Must have the ability to prioritize work and keep documentation  ​Must possess unwavering ethics & integrity in a competitive and demanding work environment ​Ability to think independently, use sound judgment, prioritize, make quick decisions and problem-solve ​Ability to communicate effectively and work both independently and as part of a team on assignments ​May involve exposure to chemicals, solvents, and cleaning detergents  ​May require to wear personal protective equipment​​​ 

Travel Percentage: 0%