Workshop/Repairs Administrator Job Description **Are you a detail-oriented professional with a knack for technical pricing and customer support? Join our Service Delivery team as a Workshop/Repairs Administrator —where your precision, coordination skills, and system expertise help drive service excellence every day.** **What is the job about?** As a Workshop/Repairs Administrator, you will be responsible for preparing and issuing Technical Spares Quotations, requiring a strong application of technical knowledge, especially regarding the practical aspects of the services being quoted. Your role will involve working closely within the local Service Delivery organization, supporting colleagues in daily operations, and contributing to consistently high levels of customer satisfaction. **Your tasks include:** + Apply established pricing schemes per customer and part type + Identify and report pricing anomalies or inconsistencies + Respond to spontaneous pricing-related requests from Sales, Service Sales, and customers + Create detailed and timely offers following planned service work + Support local Service and Sales Delivery teams under management instruction + Contribute to maintaining high levels of customer satisfaction + Operate within SAP CS and SAP CRM platforms + Maintain high standards and flag any system or process issues **What do you need to apply?** + Minimum high school education + Commercial or business support experience + Strong in data analysis, communication, and coordination + Communicative and independent thinker + Proactive, resilient, and results-driven + Familiar with systems such as SAP CS, SAP CRM + Skilled in standard Office applications + Great Excel knowledge **Why Grundfos?** Grundfos is the world’s leading manufacturer of energy efficiency and intelligent water solutions with an annual production of 17 million units, offices in more than 55 countries and over 19,000 employees worldwide. Our skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity but an obligation. And what really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role. **Furthermore, we offer you:** + Trusting, collaborative and friendly culture + Endless learning possibilities + International environment that value work-life balance + Flexible working hours and a wide range of employee benefits and discounts + Access to internal training and great opportunities for individual development + 25 days holiday + bank holidays If this job sounds appealing to you, please send us your resume and motivation letter by clicking on ‘Apply’. **We look forward to hearing from you.** Information at a Glance **Job details** Workplace: Hybrid (office and home-working) Job Location: Warrington, Cheshire West and Chester, United Kingdom Contract Type: Full-Time Employment Type: Regular