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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Technical Services Manager

Corporate Solutions

What this job involves:

Overall role

This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards. The role influences design, commissioning, operations and capacity management of a portfolio of buildings.

Major Responsibilities

Planned, predictive and corrective works owner

Major works owner (power down planning, execution and new/refurbishment project management)

Administer quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard

Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation.

Contract management of critical equipment contracts

Capacity and utilization coordination, reviews and reporting for office tenancy and server rooms

Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks

Incident management support including 24/7 on call for incident management in corporate real estate buildings

Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate

Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance

Governance of as built drawings and OEM information

Production and management of MOPS/SOPS/EOPS

Management of lifecycle asset management and UPS component replacement

Support for engineering standardization tasks across Asia Pacific

Lead in-city technical training delivery

Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team.

Identify energy saving initiatives and work through to implementation and validation.

Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned

Sound like you? To apply you need to have:

Ideal Experience

Bachelor’s degree in an Engineering discipline

Minimum of 10 years of relevant engineering management experience

Thorough understanding of building services design and engineering management

Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions

Drive innovation / thought leadership / industry knowledge

Excellent verbal and written communication skills as well as presentation skills

Ability to develop and explain complex operational management information to senior audiences

Be resilient, with high focus on achieving goals

High energy, flourishes in fast pace, dynamic environments

Customer centricity

Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures

Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements

Strong analytical, organization and administration skills

Experience working in Asia Pacific desired, specifically Australia

Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)

Client Focus & Relationship Management – ‘I Value my Customers’

Demonstrates proactive & professional approach to customer service and stakeholder engagement

Ability to interact with a wide range of client staff, including senior levels

Ability to manage conflict and balance between client and firm requirements

People Management and Team Leadership – ‘I am a Team Player’

Ability to deliver requirements through a remote matrix-reporting team effectively, promoting open, constructive and collaborative relationships at all levels

Program Management & Organizational Skills – ‘I am Proactive’

Excellent planning & organizational skills to prioritize work and meet tight deadlines

Proven ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking – ‘I am Innovative’

Capacity to deal with ambiguity and solve complex problems effectively

Analytical, proven ability to solve problems using a quantitative approach

Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

Attention to detail

Strives for compliance while being agile to adapt to business needs and change

Natural communicator who enjoys engaging at all levels

Self-motivated and confident

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo

Works well with diverse teams from various countries/cultures

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.