Workplace Operations Manager
Salary: £70,000
Shift Pattern: Monday-Friday
Sodexo rewards and benefits
We’re seeking apolished, proactive, and service-obsessed WorkplaceOperations Manager to lead all soft services for a high-profile corporate environment in Epsom. This is arare opportunity to bring luxury hospitality standards into a forward-thinkingworkplace, ensuring every interaction reflects excellence, professionalism, andcare.
About the Role
You’ll be the drivingforce behind the day-to-day delivery of multiple service streams, includingreception, housekeeping, catering, security, mailroom, events, and workplaceexperience. Acting as the key client contact, you will build strong relationships,anticipate needs, and ensure seamless, high-touch service at every level.
Key Responsibilities
Lead and coordinate all soft FM services across the siteTranslate five-star hospitality standards into a corporate settingInspire and develop a multi-disciplinary, guest-facing teamOversee VIP events, executive visits, and corporate hospitalityMaintain compliance with HSE standards and company policiesDrive innovation and service improvements to exceed expectationsManage budgets and resources efficiently without compromising qualityIdeal Candidate Profile
Background in luxury hotels or premium corporate headquartersProven experience in front-of-house, guest services, F&B, or housekeeping leadershipStrong people leadership skills with a focus on service excellenceSkilled in managing multiple service providers and operational prioritiesConfident communicator with executive-level presenceCalm, resourceful, and solutions-focused in dynamic environments
Preferred Qualifications
IWFM Level 3–4 or equivalent in Facilities or Service ManagementHospitality Management qualification or similar hotel operations trainingIOSH Managing Safely or equivalent HSE certification
This is ahigh-impact role for someone who thrives in a fast-paced, client-facingenvironment and can bring the very best of hospitality into a modern corporatesetting