Job Introduction

Workplace Operations Manager

Salary: £70,000

Shift Pattern: Monday-Friday

Sodexo rewards and benefits

 

We’re seeking a polished, proactive, and service-obsessed WorkplaceOperations Manager to lead all soft services for a high-profile corporate environment in the Berkshire, Surrey and Hampshire area. This is a rare opportunity to bringluxury hospitality standards into a forward-thinking workplace, ensuring everyinteraction reflects excellence, professionalism, and care.

 

About the Role

You’ll be the drivingforce behind the day-to-day delivery of multiple service streams, includingreception, housekeeping, catering, security, mailroom, events, and workplaceexperience. Acting as the key client contact, you will build strong relationships,anticipate needs, and ensure seamless, high-touch service at every level.

 

Key Responsibilities

Lead and coordinate all soft FM services across the siteTranslate five-star hospitality standards into a corporate settingInspire and develop a multi-disciplinary, guest-facing teamOversee VIP events, executive visits, and corporate hospitalityMaintain compliance with HSE standards and company policiesDrive innovation and service improvements to exceed expectationsManage budgets and resources efficiently without compromising quality
 

Ideal Candidate Profile

Background in luxury hotels or premium corporate headquartersProven experience in front-of-house, guest services, F&B, or housekeeping leadershipStrong people leadership skills with a focus on service excellenceSkilled in managing multiple service providers and operational prioritiesConfident communicator with executive-level presenceCalm, resourceful, and solutions-focused in dynamic environments

 

Preferred Qualifications

IWFM Level 3–4 or equivalent in Facilities or Service ManagementHospitality Management qualification or similar hotel operations trainingIOSH Managing Safely or equivalent HSE certification

 

This is a high-impact role for someone who thrives in a fast-paced, client-facing environment and can bring the very best of hospitality into a modern corporate setting 

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