JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves: 

As the Workplace Services Lead, you will be instrumental in driving our vision of “Creating inspirational, sustainable workplace experiences for our people and communities”. Design, communicate and deliver integrated, innovative and differentiated workplace solutions for our client. 

You will be a visible and influential leader who is accountable for outstanding facilities and service delivery, as well as HSSE, client and customer interaction, and workplace modernisation as well as managing site-based teams. 

An Overview of the role:  

Work with APAC Account Lead, client and key stakeholders in defining workplace strategies to support key concepts 

Develop and manage budgets in conjunction with APAC Account Director, Finance Director and site leads 

Be a change champion in reducing the carbon footprint through energy efficiency and the adoption of renewable energies to achieve the target of net zero by 2030 

Develop and lead a high performing team 

Oversee Site Managers and Subject Matter Experts work streams to support the delivery teams across the region 

Ensure consistent reporting and coordination regionally, using data to drive strategic decisions 

Manage the sub-regional FM delivery, ensuring standards are maintained and act as a point of contact 

Build and maintain strong client relationships, aligning goals and promoting 360 feedback 

Compliance and risk management delivery 

Sounds like you? This is what we are looking for:  

Experienced in a senior account leadership role and have been responsible for complex account structures and is looking to take the next step 

Ability to influence, partner and operate strategically within a client relationship 

Energy and drive to develop a superior customer experience 

Understanding of current industry technology with a focus on future enhancements 

Excellent interpersonal and presentation skills 

Commercially and financially astute 

Proven leadership skills, inspiring, guiding and coaching team members and developing performance 

Confident in making difficult decisions within a complex environment 

Track record in generating growth and development 

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number LMREQ423188

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.