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Job Title: Workplace & Facilities Associate
Location: Minneapolis, MN (Onsite)
Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Position Summary

Beacon Hill's client in Minneapolis, MN is seeking a Workplace & Facilities Associate to provide comprehensive workplace management and front-office support. This pivotal role ensures a seamless workplace experience by delivering exceptional customer service, supporting daily facility operations, and maintaining a welcoming environment for employees and visitors. The ideal candidate is highly organized, service-oriented, and able to balance administrative tasks with facilities coordination in a professional, fast-paced setting.

Key Responsibilities

Workplace Operations

Create a welcoming and professional environment for employees, clients, and visitors.

Serve as the first point of contact at reception and manage main phone line communications.

Monitor office and facility conditions daily, addressing needs proactively.

Schedule, coordinate, and communicate maintenance activities.

Manage internal work order systems, vendor coordination, and invoice processing.

Provide tactical support to workplace and project management teams.

Employee & Visitor Experience

Deliver authentic, timely, and caring service to employees and guests.

Assist with meeting and conference room reservations.

Direct guests and staff to appropriate contacts and resources.

Ensure visitor registration complies with regulatory and security standards.

Support emergency response and safety procedures when required.

Facilities & Administrative Support

Oversee mail services, including receipt, distribution, and outgoing packages.

Manage badge access for employees and visitors.

Support budget requests, analysis, and compliance reporting.

Monitor and maintain kitchen areas: stock supplies, manage orders, and coordinate repairs.

Provide additional support and projects as assigned by management.

Qualifications

Education:

Associate's degree in Facilities Management, Business, or related field preferred (not required).

Experience:

2+ years of experience in facilities or property administration preferred.

Experience with CMMS or work order systems (such as Corrigo) a plus.

Skills & Knowledge:

Strong customer service and communication skills.

Ability to remain professional under pressure.

Effective planning, organizational, and multitasking abilities.

Proficiency with Microsoft Office Suite; advanced Excel skills a plus.

Strong collaboration skills with the ability to work independently.

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