JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Experience Associate (Projects, Health & Safety)

Work Dynamics - Integrated Facilities Management

Providing Excellent Client Service

You will ensure client satisfaction and successful implementation of services based on the agreed Individual performance objectives. To do so, you will provide comprehensive and best-in-class management services to run day-to-day operations and services of our client’s corporate office facilities. You will manage and maintain consistent high-quality service levels in line with SLA’s and KPI’s, with a focus on driving continuous improvement in our client’s workplace.

You will assist the Senior Facilities Manager in achieving the account’s targets and work with the other team members to meet all key performance indicators as agreed with the client. You will be involved in a wide range of activities and responsibilities such as the following:

Vendor and Contract Management

Facilities Operations and Improvements

Financial Management and Savings Initiatives

Procurement and Risk Management

Customer Service & Client Relationships

Reporting, Training, Staff Management and other responsibilities assigned by Senior Facilities Manager

Champion Health and Safety

You will drive efforts to build and maintain an environmentally sustainable, healthy and safe workplace. You’ll provide safety support to all projects, ensuring they all meet our own established standards and that of local safety regulations. Specifically, you’ll conduct safety review meetings with project and design team at the initial stage of the project. As well, you’ll ensure that all high-risk activities have proper safety work method statement (SWMS). Additionally, you’ll promote workplace safety by performing site inspections, risk reports, timely safety-related corrections etc.  

Space Planning

You will conduct space planning to identify efficiency opportunities and drive space occupancy optimization through space data reporting (FMS). You will be responsible to prepare reports, maintenance of accurate employee and floor plan information, lead meetings in managing space requirements, re-organization updates, project move planning etc.

Site Operations Management

You will assist and work closely with the Workplace Experience Associate to ensure smooth operations of building, electrical and mechanical services.

Sound like you? To apply you need to be:

Experienced

You have a Bachelor Degree / Diploma in Business/Facilities/Engineering Management or equivalent qualification with a solid health, safety and environment background. 3 to 5 years of experience in Property, Project or Facilities Management with certified safety license.

Proficient

You possess the technical know-how and experience with performance based service contracts and vendor management. You are expected to be well versed in project safety systems, processes, tools and best practices - ultimately, applying such resources in the delivery of flawless projects.

Competent

You have strong organizational and time-management skills and demonstrate the ability to create and drive new initiatives. You are a strategic thinker with strong solving skills, a passion for quality and have an eye for detail.

People Person

You demonstrate excellent written and verbal communication skills and have a customer-oriented mind-set and attitude. You also have strong interpersonal skills that translates into being a great team-player with the ability to assume a leadership role and delegate tasks effectively.

What you can expect from us

You will be given a remarkable opportunity to contribute and hone your technical competencies at one of our most prestigious projects.  

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.