JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Workplace Coordinator creates exceptional environments where people thrive. In this role, you'll serve as the heartbeat of our workspace, balancing operational excellence with genuine hospitality. You'll build meaningful relationships with stakeholders, anticipate needs before they arise, and ensure seamless support for both business initiatives and community engagement. Your ability to communicate effectively, solve problems creatively, and deliver personalized service will transform ordinary spaces into dynamic, productive environments where clients and team members feel valued and supported.

*Please note that this is a fixed term position until October 2026*

WHAT YOU'LL DO   

Deliver exceptional customer experiences across your building portfolioEnsure direct reports are informed of operational updates and objectivesMaintain statutory and operational compliance with contract KPIsManage 1FM Canada budget, analyze variances, and support financial reportingOversee vendor payments while adhering to policiesDrive operational improvements and financial efficienciesEnsure compliance with JLL and client health and safety standardsParticipate actively in team and management meetingsCollect customer feedback and develop responsive action plansTrain, coach, and manage direct report performanceBuild effective client relationships by understanding and addressing needsLeverage workplace technology and data for decision-makingIdentify innovation opportunities and strategic improvementsCoordinate operational management across critical environments and officesManage projects affecting operational delivery within Canada portfolioMonitor and adapt to changing customer requirementsCollaborate with global account team to achieve shared objectivesWHAT YOU BRINGProven leadership ability with collaborative approach to problem-solvingExperience managing teams and building influential relationshipsExcellent time management with ability to meet deadlines under pressureProactive problem-solver with natural curiosity and improvement mindsetSkilled at translating client needs into clear, actionable deliverablesProficient with GSuite and Microsoft Office applicationsStrong negotiation skills across client and supplier organizationsDecisive decision-maker who resolves issues thoughtfully and efficientlyFinancial acumen and commercial awareness in client environmentsSuperior written and verbal communication skillsBachelor's degree in relevant field3+ years in customer service, hospitality, or client-facing roleExperience working across multiple sites in dynamic environments

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate Deep investment in cutting-edge technology to power your work Comprehensive and competitive benefits plan A supportive, caring and diverse work environment designed for your growth and well-being 

Location:

On-site –Toronto, ON

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.