JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: The Workplace Coordinator manages daily facilities operations and workplace services for Stripe's offices, ensuring an exceptional workplace experience for employees and visitors. This role coordinates service delivery, responds to workplace needs, and supports office operations that enhance productivity and comfort. The position serves as a frontline workplace ambassador, coordinating various facility services while acting as a key point of contact for workplace-related requests and information.

What your day-to-day will look like:

Coordinate daily workplace operations including cleaning, maintenance, and service deliveryProcess and manage workplace service requests through the service management systemServe as the primary point of contact for employee inquiries regarding facilities servicesCoordinate space changes including moves, adds, and changes to workstationsManage inventory and ordering of office supplies, furniture, and workplace essentialsCoordinate with vendors and service providers to ensure effective service deliveryConduct regular facility inspections and quality assurance checksCoordinate meeting room setups and special arrangements for eventsSupport visitor management and reception services as neededAssist with workplace projects and improvement initiativesMaintain accurate records of workplace assets and inventorySupport emergency response procedures and business continuity activitiesCoordinate catering and food service operations for meetings and eventsAssist with onboarding new employees regarding workplace servicesMonitor and report on workplace service metrics and performance indicators • Support sustainability initiatives and workplace wellness programsIdentify opportunities for workplace experience improvementsOther duties as assigned
 

Required Qualifications

Associate's or Bachelor's degree in Facilities Management, Business Administration, or related field2+ years of experience in facilities coordination, office management, or similar roleBasic computer skills including proficiency with Microsoft Office applicationsStrong customer service orientation with excellent interpersonal skillsExperience with service request management and problem resolutionKnowledge of facility operations and workplace servicesProficiency with workplace management systemsStrong organizational skills with ability to prioritize multiple tasksExcellent communication skills in English (and local language where applicable)Adaptability to changing priorities in a dynamic environmentExperience coordinating with service providers or vendorsBackground in inventory management or space coordination

Preferred Qualifications

G-Suite proficiency is preferredFacilities Management Professional (FMP) certification or equivalentExperience in technology company environments or similar corporate settingsBackground in hospitality or service managementKnowledge of health and safety requirements for office environmentsExperience with continuous improvement methodologiesBackground in event coordination or meeting managementExperience with space planning or move managementKnowledge of sustainable workplace practicesBackground in project coordination or implementationExperience supporting workplace technology systemsKnowledge of local building operations and requirements

Working Environment

This position is based at Stripe's office, requiring regular on-site presence during business hours. The Workplace Coordinator moves throughout the facility regularly, requiring comfort with standing and walking for extended periods. The role involves occasional physical activities such as moving light furniture, handling supplies, and accessing various building areas. The position may require occasional evening or weekend hours to support special events or urgent needs. The role offers opportunities for growth within facilities management and workplace experience career paths.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Estimated total compensation for this position:

56,000.00 – 70,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.