Job Title

Workplace Coordinator

Job Description Summary

About Us
At Cushman & Wakefield, our promise is consistent across sectors, services, and geographies to exceed client expectations through market insight, agility, passion, and collaboration. We deliver client-centric, adaptable solutions backed by our global expertise.



About the Role
We are seeking Workplace Concierge to join our Workplace Experience team in Brisbane. This is a dynamic front-of-house role responsible for creating a world-class experience for guests, clients, and staff a true hospitality mindset is key.

Reporting to the Director, Workplace Experience, this role delivers high-touch customer service and coordinates a range of office and workplace operations from visitor management to event support and onboarding coordination.

Job Description

Key Responsibilities

Deliver a seamless guest welcome and arrival experience

Manage meeting room bookings, set-up, catering and AV coordination

Handle incoming calls, inboxes and general workplace enquiries

Support events and floor operations, including office checks and reporting WHS issues

Manage mail, couriers, lockers, and storage solutions

Assist with onboarding logistics including welcome packs and IT coordination

Collaborate with stakeholders to ensure smooth daily operations

Proactively improve workplace processes and enhance the customer journey

About You

Background in hospitality or premium front-of-house customer service

Experience in a corporate or professional services environment

Outstanding communication and interpersonal skills

Proactive, polished, and adaptable under pressure

Confident managing bookings, events, and administrative tasks

Comfortable using systems and tools to coordinate services

Certificate III in Hospitality preferred

Passionate about creating exceptional workplace experiences

What We Offer

A people-first culture that values collaboration and innovation

Supportive leadership and team environment

A role where no two days are the same

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from:

Being part of a growing global company.

Career development and a promote from within culture.

Access to one of the world’s largest learning libraries via LinkedIn Learning.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure Equity & Inclusion is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”