**Introduction** The GBS Workforce Management Americas team is looking for people interested in developing a career in a great environment providing support to peers, working with IBM tools to keep systems updated accurately and timely. **Your role and responsibilities** The GBS Workforce Management Americas team is looking for people interested in developing a career in a great environment providing support to peers, working with IBM tools to keep systems updated accurately and timely **Required technical and professional expertise** Required Skills · English: Advanced both spoken & written · Bachelor's Degree · College Studies: Administration, Economy, Psychologist or Social Sciences · Time Management and Prioritization skills · Attention to details · Ability to work under pressure · Excel Basic **Preferred technical and professional experience** Preferred Professional and Technical · Experience in Customer Service Roles or administrative support. · Microsoft Office IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.