**Job Track Description:** + Performs tasks based on established procedures. + Uses data organizing and coordination skills to perform business support or technical work. + Requires vocational training, certifications, licensures, or equivalent experience. **General Profile** + Has advanced, specialized expertise within a range of analytical or operational processes. + Completes assignments and facilitates the work of others. + May coordinate assignments beyond work area. + Proposes improvements to processes and methods. + Acts as a lead, coordinating the work of others, but is not a supervisor. + Works autonomously within established procedures. **Functional Knowledge** + Has developed skills in a range of processes, procedures, and systems. + Acts as a technical expert in some areas. **Business Expertise** + Understanding of how best teams integrate and work together to achieve company goals. **Impact** + Impacts a team, by example, through the quality service and information provided. + Suggests enhancements to work procedures and practices to improve efficiency. **Leadership** + Serves as a team lead. + May allocate work to team members. + Provides subject matter guidance to junior team members. **Problem Solving** + Provides solutions to atypical problems with little or no precedent. **Interpersonal Skills** + Exchanges information and ideas effectively. + Uses tact and diplomacy when working with others. **Responsibility Statements** + Delivers the required calculation for all workflows based on transactions, productivity, and waste forecasts. + Reviews and processes requests from operations for scheduled activities, such as time off, non-productive activities, and exceptions into schedules, based on guidelines and planned capacity. + Creates employee schedules that minimize work hours and meet workload requirements, resource availability, and regulations. + Optimizes the use of resources to effectively meet project KPIs. + Publishes employee work schedules after sign-off of intraday management. + Performs other duties as assigned. + Complies with all policies and standards.