Workflow Healthcare Experience Analyst
COOLSOFT
Workflow Healthcare Experience Analyst
(Jobs in Raleigh, NC)
Requirement id 154788
Job title Analyst
Job location in Raleigh, NC
Skills required Clinical Experience, Documentation Skills, Workflow, Healthcare Experience
Open Date 20-Aug-2025
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Analyst: Clinical Experience, Documentation Skills, Workflow, Healthcare Experience
Start date : 09/01/2025
End Date : 01/31/2026
Submission deadline : 08/26/2025
Client Info : NCDHHS-AM
Note:
* Agency Interview Type : Webcam Interview Only
* Hybrid
Description :
ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.
This position ensures that orders management workflows—such as provider order entry, nursing orders, order sets, and integrated ancillary services—are implemented, maintained, and optimized to support safe, efficient, and compliant patient care across 13 state-operated healthcare facilities.
The analyst collaborates with clinical providers, nursing staff, pharmacists, and ancillary departments (e.g., lab, radiology, dietary, therapies) to design, validate, and support orders functionality within Epic.
Key Responsibilities
Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).
Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
Participate in system testing, integrated validation, and change management processes.
Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.
Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies).
Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.
Participate in on-call rotation for orders-related support issues.
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 154788 while calling.
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