Workers Comp Data Call Specialist

Summary:

Prepare and submit Workers Compensation Aggregate Financial Data Calls and Special Calendar Year Calls to NCCI and the Independent Workers Comp Rating Bureaus.   Evaluate call criteria for changes and implement where needed.  Monitor changes within the company regarding new business, new systems, or other changes that might impact the reports.  Investigate and respond to inquiries from state insurance departments or agencies regarding the submitted data.

Update data call work papers, preparation procedures, and data call files. Execute data extracts, PeopleSoft queries, Cognos reports, and various programs in compiling the data needed to prepare the data calls. Analyze and research data in the preparation of the calls.  Perform balancing and reconciliations of the TORT database, Workers Comp Data Call Database, and People Soft financials.  Reconcile Data Calls to Statutory Page 14 and Unit Stat Reporting.

 

Key Accountabilities Include:

Responsible for the preparation and submission of Financial Aggregate Data Calls (i.e. Policy Year and Accident Year Cumulative Data Regulatory Reporting). Responsible for the preparation of Special Calendar Year Data Calls.  Responsible for the reconciliations of all data calls with CHUBB Financial Statements and other regulatory reporting such as Unit Stat Reporting. Evaluate call criteria for changes and implement where needed. Monitor changes within the company regarding new business, new systems, or other changes that might impact the reports. Perform balancing and reconciliations of the TORT database, Workers Comp Data Call Database, and PeopleSoft financials.   Reconcile Data Calls to Statutory Page 14 and Unit Stat Reporting. Analyze and respond to issues and inquiries raised by the various rating bureaus.  Work with the various CHUBB units (i.e. Unit Stat, Actuarial, Finance, Claims Regulatory Affairs, Compliance, IT) as required in order to obtain required information in the preparation of the data calls and/or responses to rating bureau inquiries and issues. Maintain and populate assigned databases supporting Financial Aggregate Calls. Ability to write and run data extracts from the various systems to support the preparation and/or reconciliation of data calls. Working with minimal supervisory guidance to understand required process and state specific learning.

 

College degree and/or 5-10 years’ experience in Regulatory Reporting required. 24-36 months experience in Workers Compensation Aggregate Financial Data Call Unit. Work experience in Finance environment.Project Management experience. Extensive knowledge in Workers Comp Data Call requirements and preparation. Advanced analytical ability in a data intensive environment. Methodical and thorough. Be able to work independently with minimal supervision. Excellent interpersonal skills. Ability to communicate and negotiate with external agencies (e.g. NCCI, Rating Bureaus, Insurance Departments). Problem ownership and personal responsibility of assigned work. Ability to identify and prioritize dependencies, work effort, and deadlines. Excellent time management skills required. Strong work ethic.   Advanced knowledge of Excel, Word, Microsoft Access, Cognos, SQL, QlikView and various extract tools required. Experience in a customer service environment solving complex problems and diffusing customer anxiety. Experience in process review and documentation. Knowledgeable in Workers Compensation Insurance.Comfortable interacting with multiple levels of management and peers.