Job Title: Workday Support Specialist Job Description The Workday Support Specialist ensures reliable system performance with minimal disruptions. As a subject matter expert (SME), you will customize Workday to meet evolving business requirements, assist with regular system maintenance, and work on system integrations, data conversions, and testing. Additionally, you will develop and produce Workday reports for finance and HR, manage security policies, and provide expert-level support to internal users. Responsibilities + Ensure reliable system performance with minimal disruptions. + Serve as a subject matter expert (SME) for all Workday-related issues. + Customize Workday to meet evolving business requirements. + Assist with regular system maintenance, including feature upgrades and process enhancements. + Work on system integrations, data conversions, and testing. + Develop and produce Workday reports for finance and HR. + Manage security policies and best practices across the platform. + Provide expert-level support to internal users and assist with building new modules. + Promote user engagement and productivity by addressing pain points promptly. + Assist in managing user accounts, roles, and permissions. + Maintain accurate configuration settings across modules. + Assist with design and implementation of workflows and business processes. + Identify, troubleshoot, and resolve system errors, bugs, and process failures. + Act as the primary contact for escalated Workday issues. + Test and deploy Workday updates with minimal disruption. + Leverage new features to improve performance and functionality. + Monitor data quality through audits and corrective actions. + Develop and maintain custom reports, dashboards, and analytics. + Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps. Essential Skills + Workday Certification in HCM, finance, or both. + At least 3 years of hands-on experience supporting Workday in a business environment. + Proficiency in Workday Studio, calculated fields, integrations, custom reporting, and security configuration. + Strong written and verbal communication skills. + Experience managing updates, system enhancements, and ongoing initiatives. + Proven ability to work across departments including HR, IT, Finance, and external vendors. + Strong focus on data accuracy and thorough documentation. Additional Skills & Qualifications + Having an accounting or finance experience and knowledge. + Training and user support experience for internal/external customers. + Bilingual in English and Spanish. + Bachelor's Degree (experience in lieu of a degree is acceptable). + Data configuration expertise. Work Environment This position is based on-site in Bethesda, MD, working five days per week from 8am-5pm. During go-live and ramp-up periods, you may be somewhat 'on-call' for support. You will work closely with the accounting department and report to the VP of HR. The company prides itself on a strong family-oriented culture, offering opportunities for growth, flexible work-life balance, and frequent company events. Job Type & Location This is a Permanent position based out of Bethesda, Maryland. Pay and Benefits The pay range for this position is $100000.00 - $125000.00/yr. This company offers a competitive benefits package. Workplace Type This is a fully onsite position in Bethesda,MD. Application Deadline This position is anticipated to close on Aug 29, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.