Project: SMT Service Management Transformation
heavy in the US time zone global and other regions (EMEA time zone)

Position Summary:
The Workday Integration Tester will focus on testing Workday to ServiceNow integrations and ServiceNow to Workday, ensuring successful migration and system functionality. This organization is going through a Salesforce to ServiceNow migration. The role involves working closely with business process owners and supporting the integration testing phases to ensure a smooth go-live in October 2025 and support afterwards.

Responsibilities:
Conduct integration testing for Workday to ServiceNow and ServiceNow to Workday.
Collaborate with business process owners and other stakeholders.
Perform configuration and support for system enhancements.
Manage testing phases including UAT (User Acceptance Testing) and SIT (System Integration Testing).
User Acceptance Testing (UAT):
Validate the system functionality against business requirements.
Ensure end-users can perform their tasks using the new system.
Identify and resolve any issues before the system goes live.
Conduct testing in lower tenant environments to ensure accuracy.
System Integration Testing (SIT):
Test the integration points between Workday and ServiceNow.
Verify data flow and system interactions.
Ensure all integrated components work seamlessly together.
Perform thorough testing to identify and fix any defects.
Ensure test scenarios and scripts are comprehensive and accurate.
Support system stabilization and address any defects post-go-live.
Utilize tools such as JIRA, ServiceNow Integrations, API, and Webservices for testing and documentation.

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