Woodfire Grille Host **Diamond Jo Casino** 1 Positions ID: ZmNuTVg1QkhBSFNyNnRT Posted On 06/21/2025 **Job Overview** **Company Description** Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. **Job Description** The Host is also responsible for greeting guests and arranging for prompt seating. The Host is responsible for ensuring that guests feel welcome and comfortable in accordance with Boyd Gaming customer service standards. + Responsible for actively building and retaining guest relations and acts as a mentor to other team members while providing superior guest service. Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with guests. + Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere. + Provides information on all aspects of Boyd Gaming services and facilities to guests. + In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing sales transactions, ensuring customer satisfaction. + Answers telephones and handles guest inquiries in person or by telephone. + Assists with overall room functions by performing duties that include cleaning and resetting tables, menus, folding napkins and handing out customer comment cards as required. + Ability to communicate effectively with customers and all levels of employees. + Ability to effectively and efficiently move around all work areas. + This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume. **Qualifications** + Excellent customer service skills. + Experience in fine dining preferred. + 1 year of fine dining experience required + Must successfully pass background check + Must be 18 years of age **Additional Information** All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Primary Contact 11770 Cortney Kirk Human Resources Representative, Human Resources 563-690-4780 Phone Phone Phone 563-690-4872 Fax cortneykirk@boydgaming.com Email True False True **Job Details** Categories Arts and Entertainment Casino Food and Beverage Sales/Service Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 13 Job REQ # ZmNuTVg1QkhBSFNyNnRTaUQ0R1pmd1h0SkV4OHk4MHBQbUJEemc2SUYxa2xBSTZmcXRMemo5VG9jcEJYbDJhRlc3SzBUWGxGOWNDb0hqME5TaXdkR0VCOWVqczRiaXdUZVc5Ykl5eHhnK2pxNDRPTmdDa2ZuN3k4bFAzZW1paDErR2wxdnY4UEpIMkt1TXFOdVNzSHMyaUltTTlmb0YyQ3dZdE1nUlFBaGVZPQ== \# Positions 1 Start Date 20250621 End Date 20250731 Featured Job TH Ad TH Comments **Similar Jobs** Woodfire Grille Cook Diamond Jo Casino **Share this Job** Diamond Jo Casino **About the Company** Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday gift check and children's party, an annual picnic, discounted show tickets in the Mississippi Moon Bar and team member appreciation events throughout the year… just to name a few. Situated in the historic Port of Dubuque, Diamond Jo Casino is an entertainment destination not to be missed! We offer a high-energy casino with nearly 1,000 slots, 20 table games, more than 200 nights of live entertainment each year at the Mississippi Moon Bar, a state-of-the-art bowling center and five restaurants. Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun. Further information about our company as well as our job openings can be found at: http://www.boydcareers.com/