Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs).

Requirements

Implement change management procedures that accommodate system architecture changes.Ensures that the systems and networks of the organization are secure and operational.Assists in developing and maintaining standards and procedures.Conducts comprehensive investigations and audits, performs all necessary forensics procedures, and responds to client requests for information.Reviews client network policies, policies, and security documents, and recommends changes or alterations.Experience with security principles and principles of design.Ability to work independently with minimal supervision.Working knowledge of enterprise level network design and implimentation including WLANs and other wireless networks.Install and troubleshoot Cisco wireless Networks, Wireless Controllers, Access Points, Network Access Control systems, Wireless Network Management toolsUtilizing monitoring tools to capture and analyze network traffic, maintain uptime, generate usage reports, and spot trendsExperience performing RF Spectrum Analysis utilizing various tools sets

Advantageous skills

Knowledge of Enterprise Monitoring (LogicMonitor, Prometheus, NetBox)Knowledge of incident management and ITSM systemsModerate years of relevant managed services experienceModerate level knowledge in ticketing tools preferably Service Now and RemedyWorking knowledge of InflobloxFortinet SD-WANEkahau wifi analys tool experienceKnowledge of scripting languages and tooling - Python, Ansible

Academic Qualifications

Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

Qualifications

Must have the ability to build secure networks for enterprise applications; to maintain security configurations; and troubleshoot problems related to network configuration.Experience with network security and incident response preferred.CCNP EnterpriseFortinet NSE4 – NSE5ITILv4 - Up to date and relevant ITIL certification (Foundation Level)CCNP Enterprise and Advantage Cisco Firewalls and RoutersCertified Wireless Network Professional (CWNP)Certified Wireless Network Expert (CWNE)

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.