**Location - Onsite - Worcester , MA** **Windows / VMware Administration** **Job Description** + Plan, perform, and manage medium to high complexity production support tasks and activities. + Handle incident, change, problem management, controls, and monitoring production Infrastructure. + Provide mid-level end-user support, including systems administration assistance and user documentation updates. + Escalate unresolved issues to higher-level support personnel. + Maintain user accounts, permissions, and data backups. + Assist in the evaluation and deployment of new software and hardware. + Manage and administer VMware environments, including Esxi hosts and vCenter. + Monitor, troubleshoot, and resolve issues within the cloud infrastructure. + Perform regular maintenance tasks such as patch management and upgrades. + Ensure security and compliance within the virtualized environment. + Collaborate with other IT teams to plan and implement new cloud solutions. + Provide L3 support for VMware-related incidents and service requests. Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network encourages Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, loyalty, integrity, and dedication to excellence instilled in them through participation in military service. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **Equal Opportunity Employer M/F/D/V** Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.