About this opportunity:

We have an exciting opportunity for a Technical Authority Expert to join our dynamic team here at Ericsson. As a critical component of our Managed Services deliveries, the role aligns with the Ericsson Operations Engine's mandate. The position s key responsibilities include offering technology leadership, domain expertise, and robust support throughout the entire cycle of Create, Sustain, and Evolve processes.

What you will do:

Take ownership of internal user issues reported and seeing problems through to resolution
Researching, diagnosing, fix, and identifying solutions to resolve Windows/Vmware related issues
Nutanix , SRM, vRops will be added advantage
Properly escalate unresolved issues to appropriate internal teams
Talk to clients (internal) through a series of actions, either via phone, email, or chat, until the request is closed. Follow up after the solve.
Document technical knowledge in the form of notes and manuals. Prepare accurate and timely reports
Prioritize and lead several open issues at one time. Ensure all issues are properly logged

The skills you bring:

Knowledge and experience on VMware ESX and ESXi ( 5.5, 6.5, 6.7 & 7.0) hypervisors Upgrade and Administration.
Solve skills in VCenter, ESX and ESXi hosts, Networking, and storage.
Experience on planning, deploying and maintain VMware vSphere environments.
Experience on Hot Add features like CPU, Memory, Disk & NIC for Virtual Machine.
Troubleshooting when virtual machines do not respond to RDP and Health Checking.
Working with vendor on physical server hardware failures issues.
Working with different Hardware Vendor, example: HPE, DELL & Cisco
VM deployment skills form Templates and OVA/OVF.
Monitoring of virtual Machines and ESX Hosts.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bangalore

Req ID: 770460