Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing- We are Forbes’ Best Online Mortgage Lender for 2023- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. 
A Better Opportunity 
We're looking for a Wholesale Loan Coordinator to assist with processing FNMA, FHLMC, FHA, VA, HELOC, HELOAN and Jumbo Loans. Coordinators are flawless organizers. They can anticipate when sub-processes related to Borrower or Property eligibility are going to delay a loan and take appropriate, proactive action to prevent a loan from falling behind. They support the Customer in providing a world class customer experience by supplying critical information at the right time.  ResponsibilitiesCommunicating directly with Brokers and at times, customers to ensure an efficient and positive experienceServe as a point of contact for clients, answering questions and providing updates on the status of their application throughout the process.Conducting follow-up and follow-through communication with various third parties to ensure quick and efficient closingsProactively managing a pipeline in a timely, accurate and efficient manner, ensuring promptness in communicating with all internal and external partiesGuiding borrowers from the point of underwriting approval to fundingReviewing open tasks, loan applications, Credit, Income, and Asset documents for completenessNavigating Suspense decisions and proposing resolutions to the BrokerAdequately preparing loans for Final Underwriting ReviewCommunicating with customers regarding requirement to close such as credit documentation, and compliance timing requirements to adhere with mortgage guidelinesEnsure that all loan applications and processes comply with relevant lending regulations and Figure's internal guidelinesIdentifying ways in which we can improve Broker and customer experienceQualifications3+ years of mortgage processing experience1+ years wholesale experienceExperience processing HELOC, HELOAN mortgagesKnowledge of HELOC/HELOAN product guidelinesProven ability to effectively manage a high-volume pipeline of files and customersAbility to troubleshoot and solve problems independentlyAbility to maintain composure in a fast-paced environmentStrong communication, organization, and time management skillsApproaches work with empathy, humility and accountabilityCompany Benefits 
We are thrilled to offer all our full-time employees the following benefit offerings:
- Benefits eligibility effective DAY ONE - *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)- Flexible PTO- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!- Personalized care for every fertility and family care journey for our employees and their partner!  - Dependent care benefits (i.e. childcare and/or elder care costs) include a company match- Discount programs and perks including pet Insurance!
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer  
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.