Under direct supervision of the Wellness Services and Wellness Operations coordinators, carries out wellness screenings by accurately taking body measurements using specialized equipment, and confidentiality precautions. Performs phlebotomy on adults, responsible for preliminary processing for lab, and transporting biological specimens. Assists with wellness screenings: utilizing specialized equipment and aseptic technique to perform wellness screenings in order to interpret, explain and educate the patient. Provide accurate blood pressure readings, understand normal values and educates the patient implications of abnormal readings. Performs ultrasonic recording for bone density screening using sensitive sonography equipment, providing education and interpretation of results, including referrals if warranted. Secures maintenance and calibration of all equipment. Enters data into EMR for various wellness screenings and prepares results reports for personal health risk assessments.. Prepares paperwork and/or patient records in preparation and follow-up to wellness screenings. Works with patients to schedule follow-up appointments with physicians and communicates with SPH nurse managers regarding abnormal results and follow-up. Represents medical center at health screenings, various health fairs, and other community events. Assists with other department duties as assigned.
KNOWLEDGE/EXPERIENCE: Phlebotomy experience or certification preferred. Excellent communication skills. Proficient in computer skills, as well as typing, word processing, billing, and data entry. Ability to follow directions and work collaboratively with a variety of people. Ability to work in stressful situations and concentrate when interrupted. Ensure confidentiality of highly sensitive, personal health information. Analytical skills to compare lab reports to health risk assessments. Acute attention to detail. High level of interpersonal skills needed to effectively coordinate programs for a variety of audiences. Aware of HIPPA guidelines, processes, & coordinates release of information. Work using safety protective measures to ensure personal and others safety. Able to follow and carry out anaphylaxis protocol, safe transport of oxygen tanks, and monitoring vaccinations. Articulate and explain results and procedures in a coherent manner to participants.
EDUCATION: High school graduate or GED, higher education desired. Possess clinical knowledge of physiology and anatomy. Experience in medical field, computer data entry, and customer service experience preferred.
LICENSE/CERTIFICATION/REGISTRY: Current driver’s license required; phlebotomy certification preferred. BLS certification required within two months of employment.
Aptitudes: *Must demonstrate exceptional customer service, including telephone etiquette and communication skills regardless of situation encountered. *Open to feedback and open to a changing environment, which requires flexibility in scheduling and department assignments. *Must demonstrate teamwork aptitude to deliver quality care. *Attention to detail and accuracy in preparing health risk assessment results. *Ability to perform mathematical calculations to complete reports, prepare statistical information, manage billing for screenings. *Ability to deal effectively with multiple tasks, stresses, deadlines, and difficult situations. *Must demonstrate organizational skills, prioritization to deliver optimum patient care and be able to multitask. *Must be able to demonstrate judgment regarding patient specimen collection and be able to function independently. *Must be able to represent St. Peter’s Hospital in a professional and courteous manner.
Reports to the Manager of Wellness & Community Outreach. This position has a “dotted line” or secondary reporting relationship to the Wellness Services and Wellness Operations coordinators, who provide the day-to-day training, coaching, scheduling, and performance feedback as needed and may recommend disciplinary action to the Manager of Wellness & Community Outreach when necessary.