Cigna Healthcare is a global health service company dedicated to improving the health, wellbeing, and peace of mind of those we serve. With a presence in over 30 countries, we provide an array of health services, insurance products, and resources to help individuals and families navigate their health journeys.

Role Overview

We are seeking a passionate and driven individual to be part of our team as a Wellbeing Coordinator. The role is pivotal in developing and fostering a culture of Health & Wellbeing through developing, coordinating and delivering customer-focused wellbeing events and initiatives that educate and inspire members to lead healthier lifestyles.

Reporting to the Health and Wellbeing Manager, the role is the primary point of contact responsible for planning, organising, and executing wellbeing events and initiatives; managing logistics; and handling customer queries.

The Wellbeing Coordinator liaises with internal teams, external providers, and stakeholders to ensure seamless quality delivery, oversees event logistics and budgets, and organises the marketing and communications.

They also monitor progress, gather reporting and feedback and support post-event analysis to continuously improve the wellbeing programmes.

This role is essential in supporting delivery of wellbeing programmes, contributing to client satisfaction and the success of Cigna’s wellbeing strategy.

 Key Responsibilities

Carry out detailed assessments to understand current challenges and needs, collaborating with Cigna teams, clients and vendors to promote and coordinate health and wellbeing programs and/or events to provide a seamless service to customers

Serve as first point of contact for wellbeing inquiries, providing timely and accurate information

Gather and maintain measurable event data, feedback and track program metrics to evaluate the progress and effectiveness of wellbeing initiatives to drive continuous improvements

Staying up to date with the latest best practices and trends and proposing innovative ideas to enhance our proposition

Process client and vendor invoices in a timely manner

Conduct client and customer-facing events and represent Cigna in a professional manner

Qualifications

UAE National (Emirati)

Bachelor's degree

Minimum 3 years’ experience in a customer service, vendor management or administration role, ideally in a corporate environment

Background or demonstrated interest in health and wellbeing

Excellent communication, presentation and interpersonal skills

Problem-solving skills with a focus on delivering solutions for customers

Ability to manage multiple tasks, complex timelines and prioritise effectively in a fast-paced environment

Excellent attention to detail, with strong organisational and project management skills

Ability to work independently and collaboratively with internal and external teams

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Benefits

Opportunities for professional development and growth.

Supportive and collaborative work environment.

Access to various health and wellbeing resources.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.