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Welcome Center Manager to $115K - Amazing Benefits!

A reputable insurance company is looking for an experienced Welcome Center Manager to help grow their team! This professional will oversee the Customer Service Team by coaching representatives, monitoring performance, and presenting data driven solutions to identified problems. The ideal candidate will be a natural leader with an analytical approach and a customer-first mindset.

Position Details:

Location: Andover, MAWork Model: HybridDegree: RequiredResponsibilities include overseeing the Customer Service Team, coaching representatives, monitoring performance, and presenting data driven solutions to identified problems.The ideal candidate possesses natural leadership abilities, an analytical approach, a customer-first mindset, 3+ years of experience, and proficiency with reporting tools and CRM platforms. A Bachelor's degree in Business, Communication, or a related field is advised.

This is a great opportunity for someone looking to make an immediate impact on a company that takes great care of its people!

AP1423236BOS_1752676415 To Apply for this Job Click Here