**Additional Information** **Job Number** 25107588 **Job Category** Rooms & Guest Services Operations **Location** W Prague, Vaclavske namesti 826/25 Praha 1, Prague, Czech Republic, Czech Republic, 110 00VIEW ON MAP (https://www.google.com/maps?q=W%20Prague%2C%20Vaclavske%20namesti%20826/25%20Praha%201%2C%20Prague%2C%20Czech%20Republic%2C%20Czech%20Republic%2C%20110%2000) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **About the Role:** As a **Welcome Ambassador** , you’ll be the first and last impression our guests have of W Prague. You’ll bring the energy, style, and warmth that defines our brand. From the moment a guest steps through the door, you’ll be there to greet, guide, assist, and delight them – ensuring their experience is nothing short of extraordinary. **Key Responsibilities:** Warmly welcome guests and assist with arrivals/departures Escort guests, open doors, and offer insights into hotel features Handle luggage, storage, and transportation requests Support guest requests across departments (e.g., restaurant recommendations, delivering amenities) Engage with guests in the lobby and public areas, building authentic connections Ensure smooth vehicle flow and communicate parking procedures Maintain a high level of security and awareness Always present yourself with impeccable grooming and style Follow safety, emergency, and confidentiality protocols Be a brand ambassador – embodying the W attitude and spirit in every interaction **What We’re Looking For:** Strong customer service mindset with a proactive, can-do attitude Fluency in Czech and English (additional languages a plus) Confident communicator with great listening skills Able to lift, move, and transport luggage (with or without assistance) A natural team player with strong integrity and dependability Well-groomed and stylish, with attention to detail in personal presentation Possession of a valid driver’s license **Preferred Qualifications:** High school diploma or equivalent Previous experience not required – your attitude and energy are what count most No supervisory experience needed **Why Join W Prague?** At W, we dare to be different. Join a community that celebrates individuality, style, and creativity. We offer world-class training, a vibrant workplace, and the opportunity to grow your career within Marriott International’s global network. **Ready to create moments of WOW?** Apply today and bring your bold self to W Prague. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.