At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewDigital Operations resides within Marketing’s Global Digital & Customer Experiences team and is responsible for bringing together brand, digital experience, content, analytics and web operations. Our mission is to deliver on-brand digital experiences that advance the corporate reputation, deepen our position in core markets, strengthen customer engagement and enhance paths to purchase by delivering exceptional digital marketing experiences. We showcase best-in-class content and design, then curate and drive data-driven decisions to continuously strengthen customer engagement and enhance paths to purchase.
Job Description
Note: Candidates can be located in either the Central or Eastern time zone. Preference will be given to candidates located in the Chicagoland area.
What You'll Do:
The Website Administration Manager is responsible for the day-to-day content authoring operations of Motorola’s global marketing website, MotorolaSolutions.com (18 international versions, including 14 languages). In this role, you will manage a team responsible for updating and publishing content on Motorola Solutions website, including support for business critical updates.
Your responsibilities will entail:
Managing a team of website authors responsible for updating web pages using Adobe Experience Manager (AEM) Sites
Prioritization and daily assignment of website update requests and backlog
Regular reporting on web site update requests, resourcing, and progress
Coordination with IT Operations regarding technical support / issue reporting
Organizing/leading high visibility website projects/launches
Establishing and governing SLAs for website updates
Quality Assurance (QA) reviews of web pages
User Acceptance Testing (UAT) of new website features and capabilities
All aspects of website authoring, including:
Content and workflow management
Process documentation and improvements
Training and guidance of team and stakeholders
Establishing and enforcing authoring best practices
AEM Assets/Brand portal administration
Supporting and communicating with stakeholders requiring website updates
Collaborating with our SEO team to ensure best practices are adhered to
Ensure our digital design system principles and editorial standards are met across web pages
Knowledge/Skills:
3+ years of authoring / administrator experience using a content management system (AEM Sites Cloud version preferred)
3+ years of experience in digital or website management
Bachelor’s degree in Computer Science, Marketing, or a related field
Adobe Experience Manager (AEM) Sites administration and authoring
Adobe Assets and Brand Portal administration
Experience as a people manager preferred
Experience in B2B industries preferred
Strong analytical and problem-solving skills
Strong understanding of SEO best practices
Versed in techniques and approaches using HTML, CSS design, cross-browser and cross-platform compatibility, responsive design
Project management experience and proficiency
Confluence/Jira or similar work management system experience
Knowledge of quality assurance practices
Behavioral Characteristics:
High degree of organization, accuracy, and flexibility
Exceptional attention to detail
Proactive approach to problem identification and solving
Excellent communication skills and ability to foster trust with internal stakeholders and leadership
Ability to build partnerships and effectively establish and maintain relationships with internal and external clients and vendors
Ability to inspire trust and influence leadership
Ability to guide decision making with strategic insight
Comfortable interacting with different levels of leadership and leading cross-functional, cross-regional teams
Collaborative – you know how to give and receive feedback in a constructive way
This role will require you to work collaboratively with people in these functions:
Global web team
Business partners such as Marketing, Corporate and Brand
Digital Transformation IT
UX/UI Design
SEO and Data Analytics
Target Base Salary Range: $80,000 - $90,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
Bachelor's Degree
3+ years of experience in digital or website management
Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits401K10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.