O que você fará We are looking for a strategic Manager to lead the digital Production for Avalara.com and related platforms—a critical part of our Digital Experience & Platform (DE&P) organization. You will oversee the people, processes, and platforms that bring Avalara.com to life, ensuring seamless, scalable, and high-quality execution of our marketing website and digital campaigns. You'll be reporting to the Director of UX and work with an experienced team of researchers and designers across multiple time zones and lead the digital Producers who build pages in Adobe Experience Manager (AEM), manage campaign workflows, and support go-to-market content launches across our public web presence. You will intersect UX, Engineering, Marketing, and Content Strategy. You will also partner with a Digital Project Manager to agree on intake quality, delivery timelines, and project coordination to ensure seamless execution. You will balance speed with quality, coordinating dependencies, and improve publishing workflows to scale operations globally. Your leadership will ensure our site reflects Avalara's brand, meets our performance and accessibility standards, and empowers business teams to move fast. Quais serão as suas responsabilidades Lead a distributed team of Web Producers who develop Avalara's marketing web experiences in AEM. Oversee and evolve the Web Production process to improve delivery speed, quality, and collaboration across UX, Content, SEO, and Marketing teams. Ensure accurate execution of page builds, content updates, and campaign launches in AEM and other digital platforms. Establish and maintain operational KPIs for production quality, publishing velocity, error rates, and global scalability. Collaborate with UX Designers, Researchers, and Developers to translate wireframes and specifications into web pages. Partner with Content and SEO teams to ensure content is structured for findability, localization, and performance. Define best practices for structured authoring, version control, page QA, accessibility, and performance optimization. Oversee intake processes, project assignment, and resource planning across concurrent projects and markets. Lead projects that improve production workflows through automation, tooling, or governance improvements. Represent the Web Production function in planning conversations and roadmap prioritization across Marketing and DE&P. Partner with Digital Project Manager on intake prioritization and maintain process compliance. Support team member education on intake best practices and enforce standards to reduce rework and accelerate go-to-market timelines. production documentation (workflows, SOPs, intake guidelines) with Digital Project Manager to ensure clarity, accuracy, and operational understanding. O que precisa possuir para ser bem sucedido 10+ years of experience in web publishing or digital production, in a global enterprise setting. 2+ years of people management experience leading production teams or similar operational groups. Advanced experience with Figma, including collaborative workflows and design handoff. Hands-on experience with CMS platforms like Adobe Experience Manager (AEM), including component-based page building and template authoring. Working knowledge of HTML/CSS, image optimization, accessibility standards (WCAG), SEO principles, and responsive design. Familiarity with Agile/Lean workflows and project management tools like Jira or Workfront. Experience managing localization workflows and supporting multilingual site operations. Experience implementing authoring tools or headless CMS workflows. Familiarity with marketing automation platforms (e.g., Eloqua, Marketo) and analytics tools (e.g., Adobe Analytics). Background in UX, web design, or front-end development. Advanced experience with JIRA. Previous experience in B2B SaaS or regulated industries. Como cuidaremos de você Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. O que você precisa saber sobre Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.