Web Development Engineer, Knowledge Management & Governance, Worldwide Field Enablement
Amazon.com
We're seeking a Web Development Engineer to design and implement scalable, web-based content architectures within our content management systems, including Highspot. In this role, you'll bridge the gap between information architecture strategy and technical implementation, ensuring our sales enablement content is organized intuitively and optimally for our Field teams.
Key job responsibilities
Partner with Information Architects and stakeholders to translate requirements into practical knowledge management configurations with effective structural and technical solutions
Design, develop, and implement modern web and knowledge management solutions to enhance content delivery and user experience that align with requirements, field needs, and usage patterns
Configure, optimize, and automate (where possible) content environments to support efficient content drafting, publishing, and prioritization for differing audiences
Create and maintain documentation for content structure standards and implementation guidelines
A day in the life
This person will be creating and/or enhancing Highspot navigational pages and templates (or other web-based pages/templates) to ensure our sales enablement content is structured effectively and is easily discoverable to our Field teams. This person will streamline building and publishing processes for content authors through tool and mechanism creation. You'll play a key role in optimizing how our teams publish, access, and utilize content to drive business success.
About the team
The Knowledge Management and Governance (KMG) team is focused on providing the best experience for the Field related to their interactions with enablement content and the information they need to succeed in their roles. The team has three main functions: 1/Provide content management and support for content owners across Sales, Marketing, and Global Services; 2/Establish and enforce content standards for the content available to the Field through AWSentral, Highspot, and Learn; 3/Enforce an information architecture and governance model that ensures for content freshness, quality, and alignment to requirements.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
Partner with Information Architects and stakeholders to translate requirements into practical knowledge management configurations with effective structural and technical solutions
Design, develop, and implement modern web and knowledge management solutions to enhance content delivery and user experience that align with requirements, field needs, and usage patterns
Configure, optimize, and automate (where possible) content environments to support efficient content drafting, publishing, and prioritization for differing audiences
Create and maintain documentation for content structure standards and implementation guidelines
A day in the life
This person will be creating and/or enhancing Highspot navigational pages and templates (or other web-based pages/templates) to ensure our sales enablement content is structured effectively and is easily discoverable to our Field teams. This person will streamline building and publishing processes for content authors through tool and mechanism creation. You'll play a key role in optimizing how our teams publish, access, and utilize content to drive business success.
About the team
The Knowledge Management and Governance (KMG) team is focused on providing the best experience for the Field related to their interactions with enablement content and the information they need to succeed in their roles. The team has three main functions: 1/Provide content management and support for content owners across Sales, Marketing, and Global Services; 2/Establish and enforce content standards for the content available to the Field through AWSentral, Highspot, and Learn; 3/Enforce an information architecture and governance model that ensures for content freshness, quality, and alignment to requirements.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
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