Location: Must be located within 50 miles of Warren Tech Center, Michigan Schedule: Full-time, 8-hour shifts between 7 AM – Midnight EST (flexibility required) Compensation: $2/hr shift premium for shifts starting after 11 AM EST Key Responsibilities + Engage with potential car buyers via live chat to assist with vehicle inquiries, dealership information, and service appointment questions. + Provide proactive, friendly, and informative support to enhance the customer’s shopping experience. + Promote vehicle features, benefits, incentives, and promotions when appropriate. + Make recommendations to improve customer satisfaction and chat efficiency. Required Skills & Qualifications + Bachelor’s degree required. + Must reside within 50 miles of Warren Tech Center (onsite training required). + 6+ months of customer service experience, ideally in high-end retail or tech (e.g., Nordstrom, Apple, Zappos). + Strong reading comprehension and exceptional written communication skills. + Tech-savvy and comfortable navigating chat platforms and dealership systems. Work Environment + Hybrid setup: Initial training onsite (Tuesday–Thursday), then fully remote. + Chat support operates 24/7; shifts are fixed for 13 weeks at a time. + Candidates must be flexible to work any 8-hour shift between 7 AM and Midnight EST. Pay and Benefits The pay range for this position is $19.00 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Warren,MI. Application Deadline This position is anticipated to close on Aug 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.