Job Description:

This EGP Specialist Trainee is a training program to develop and prepare candidates to further develop and service the FA Teams client base. The Trainee role allows EGP Specialist to achieve the appropriate designations before taking on the full EGP Specialist role. This position operates in a marketing and sales development role by implementing and executing the Elite Growth Practice (EGP). Specific accountabilities for the role may vary depending on the team’s practice. Performance is measured by the FA or FA team through specific goals, metrics, and behaviors related to the execution of the EGP model. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Requirements: Either SIE, Series 7 and 66 registrations or SIE, Series 7, 63, and 65. 

This Elite Growth Practice (EGP) Business Manager is a key contributor to a Financial Advisor team in creating strategy and ensuring execution related to multiple metrics and priorities across the teams business plan and goal deliverables. Helps manage the teams business plan and practice financials. Tracks progress with quantifiable business and activity goals and ensures team daily activities aligns with practice metrics, goals, and objectives. Coordinates team assignments, projects, and key initiatives, and ensures execution of teams client service strategy. Requires a thorough knowledge of the Merrill Lynch Wealth Management business functional area and products. Requires a working knowledge of general bank policies, programs and procedures and financial/accounting practices. 

Responsibilities:

Tracks all client actions/activities to ensure the highest level of client service is provided, while presenting time sensitive updates to the team and monitoring and reporting on client satisfactionAttends client review meetings to assist with relationship deepening conversationsExecutes on the team service model, including engaging with specialists/partners to address client's needsManages aspects of the client relationship process, including client onboarding and resolving escalationsAssists the Financial Advisor team and/or Senior Business Managers in developing and monitoring the team's client book segmentation strategy

Required Qualifications:

Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they supportSAFE Act Registration; ADV-2B RequiredObtain and/or maintain at least one firm approved designationStrong leadership abilities, communication, and delegation skillsUnderstanding of how to deliver a strong overall client experienceThorough knowledge and understanding of the suite of Wealth Management products and servicesProven ability to manage risk and make sound decisions by having a deep understanding of industry regulations, supervisory requirements, and policies/proceduresStrong analytical skills with ability to identify trends, root cause and effects and implement improved processes to increase growth and mitigate riskAbility to influence and demonstrate strong and effective leadership through clear communication and collaboration with other partners to make sound decisions with courage and conviction; demonstrated ability to influence to the desired outcome, without direct authority

Skills:
•    Account Management
•    Business Acumen
•    Client Management
•    Client Solutions Advisory
•    Portfolio Management
•    Referral Identification
•    Referral Management
•    Relationship Building
•    Administrative Services
•    Client Investments Management
•    Customer Service Management
•    Process Simplification

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
 

Shift:

1st shift (United States of America)

Hours Per Week: 

37.5