Warranty Engineer w/ Specialty (Infotainment, Charging & Distribution, Body Electronics & ADAS) will be responsible for leading and managing the resolution of warranty issues, with an emphasis on problem-solving, root cause analysis, and validation. This role requires a proactive approach to tackling quality concerns, driving improvements, and ensuring the efficient resolution of warranty-related issues. The Warranty Engineer will work closely with dealers, suppliers, and internal teams to confirm issues, propose solutions, and track progress in delivering resolutions.

 

This position requires knowledge expertise in one or more of the following advanced electronics systems areas: Infotainment, Driver Information, ADAS, Body Electronics, Power Distribution, Starting & Charging, and Wiring. 

Key Responsibilities: 

Ability to collaborate with cross-functional teams (product development, supplier quality, and manufacturing) to implement corrective actions.   Comfortable leading complex electrical component & systems problem root cause analysis  Conduct vehicle reviews as necessary at offsite locations, such as engineering centers, dealers, and assembly plants, to identify and confirm the root cause  Responsible for proposing solutions, validating their effectiveness, and monitoring progress to ensure timely resolution  Ensure that relevant service actions are defined and implemented to resolve warranty issues, including Parts Purge, Service Bulletins, Tech Tips, Rapid Service Updates, and more  Adopt a lessons-learned mindset to apply insights across vehicle applications, ensuring they are shared throughout the Stellantis vehicle landscape to proactively prevent issues in future vehicle models  Provide regular updates on warranty-related quality issues, progress on GIMs, and resolution status at necessary quality and leadership meetings. 

 

 

Skills & Qualifications: 

 

Bachelor of Science in Electrical Engineering or Mechanical from accredited University  5+ years of proven background in vehicle electronics hardware and/or software, including experience in automotive product design release, resident engineering, or component manufacturing processes  Demonstrated expertise in solving problems through advanced root cause analysis tools and techniques  Strong analytical skills to identify patterns, trends with data analytics tools  Excellent written and verbal communication skills to interact effectively suppliers, dealers, internal teams and all levels of management  Ability to develop and maintain strong relationships with engineering, manufacturing, and supplier quality  Strong customer-oriented mindset  Capable of managing multiple tasks and projects, tracking progress, and ensuring timely delivery of solutions  Ability to travel within the USA 10% of the time as needed

 

Preferred Skills: 

 

Knowledgeable in APQP, PPAP, DFMEA, PFMEA  Masters in Engineering  Shainin RedX Black Belt  Green Belt / Kepner Tregoe  Design for Six Sigma  Project Management 

 

 

EOE / Disability / Veteran

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability.  Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.