• Candidate should have worked in Car/Truck Dealership as Service Technician for at least 3 – 4 years, required hands on experience in servicing / diagnosing / testing various customer complaints and ability to fix the concern through proper standard operating procedure like following workshop manual, technical bulletin etc., • Candidate may have additional Service role experience like technical supervisor, Service advisor, Floor supervisor etc., is preferred • Candidate should have proficiency in terms of reading the publications, understand and apply it for claims assessing + Claims assessing across the globe for the assigned commodity + Capacity utilization of 100% for the assigned commodity + Maintain claim mix proportionate to intake in the respective commodity + Maintain quality of 98% for the assigned commodity + Identify concerns during assessment to discuss with Leads for further improvement in claim controls + Inputs to standardize the assessing steps / rules / practices / cost opportunities across the globe + Commodity based recommended trainings in STARS/Warranty trainings in wingspan as suggested by the Leadership team + Check SharePoint and action market queries with in a day Diploma / Engineering - Mech / AUto **Requisition ID** : 48299