Warranty Billing Specialist **General Information** Req # WD00082077 Career area: Services Country/Region: Slovakia State: Bratislavský kraj City: Bratislava Date: Monday, May 5, 2025 Working time: Full-time **Additional Locations** : * Slovakia **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** Join our team as a **Warranty Billing Specialist** , where you'll play a key role in supporting service operations through accurate invoice processing and effective communication with service vendors. In this position, you'll ensure timely payments, maintain financial data accuracy, and collaborate across departments to resolve billing inquiries. If you’re detail-oriented, proactive, and eager to contribute to a fast-paced and innovative environment within Lenovo’s Solutions & Services Group (SSG), we’d love to hear from you. **Responsibilities:** + Ensures on time communication and quality support to vendors regarding reimbursement plan, invoice payment issues and bank details update + Verify es the received invoices from vendors and updates in the Invoice database + Submits invoices for payments + Cooperates with Treasury & AP team on invoice payments + Supports EMEA services team on billing data consolidations and manual billing validation + Finance data maintenance & Exceptions processing + Provides governance of ledger entries and interlock with accounting teams + Regularly updates Billing & Invoicing process documentation **Skills:** + Communication skills – ability to cooperate with different functions on solving an issue + Presentation skills – ability to present on the calls in front of Service Delivery managers + IT skills: MS Excel skills (functions - VLOOKUP, pivot tables) + Business level English skills both written and verbal (another foreign language is an advantage) + 1-2 years of experience in customer support area, preferred in Finance / Invoicing + Knowledge of Services Operations is an advantage + Organized person with attention to detail, keeping deadlines + Ability to work independently + Proactive team player with a positive approach + Be able to work under pressure You will report to SSG (Solutions & Services Group) organization structure. SSG has been focusing on the expanding IT service market, especially the digital workplace services opportunity, the growing demand for aaS (as a Service) model, and customers’ stronger preference for sustainability services. Meanwhile, SSG has continued to invest in software tools, platforms, and repeatable vertical solutions with our own IP, and focus on vertical solutions in manufacturing, retail, healthcare, education, and Smart City. We are expanding TruScale as a Service to include Digital Workplace Solutions, developing our Hybrid Cloud solutions, and exploring Metaverse solutions. **What We Can Offer:** + A multitude of professional and personal opportunities + An open and stimulating environment within one of the most forward-thinking IT companies + Flat structures and fast decision-making processes + An international organization with a high focus on all types of Diversity in the team + 3 sick days per year + Additional vacation days + 100% sick leave compensation up to 2 months per year + A broad selection of soft / hard skills trainings and individual mentoring + Employer contribution to the Third Pillar Pension System Base gross monthly salary starts from 1.500 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience! In addition, there is also a variable part (a bonus) in value of 12% of your annual earnings. _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class._ **Additional Locations** : * Slovakia * Slovakia **AI PROCESSING NOTICE** We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.