Position Overview The Warehouse Technician (Branch Operations) is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. The Warehouse Technician will report to the Manager, Warehouse. Key Job Responsibilities Inbound/Outbound Order Processing • Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues and/or other warehouses • Perform basic quality control (QC) procedures, presentation of equipment and inventory control Logistics and Transportation: • Prepare and process shipments to ship small parcel, LTL and via internal fleet • Ability to operate industrial powered forklifts including (i.e. Sit-down, reach, stock picker and powered pallet jack) Safety: • Perform daily checklists on forklifts and other equipment within the warehouse • Participate in safety team initiatives Warehouse Housekeeping: • Clean and maintain a safe work area • Maintain equipment as necessary Customer Service: • Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments • Maintain a working knowledge of equipment Job Qualifications • High School diploma/GED • 1 to 3 years’ experience in warehouse environment • Ability to lift over 50 lbs. independently • Ability to follow written and verbal instructions • Strong communication skills with other team members, site leadership team and internal and external customers • Organizational skills with an attention to detail and accuracy • Ability to multi-task while working in a fast paced environment • Basic computer skills with an emphasis on Microsoft Office • Experience using an RF based WMS system (preferred) • Experience operating industrial forklift equipment Competencies (by Core Values) Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively Hourly Pay Range: $17.57 - $21.52 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Work Environment Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.