Here at XPO Logistics, we’re looking for a Warehouse Operations Manager to join our team in Gloucester. This is a permanent role, and you’ll be responsible for managing the performance of our Warehouse and Cross Dock teams across all shifts.
In this role, you’ll lead operational excellence, ensuring our KPI levels are consistently achieved, compliance is maintained, and a strong safety culture is embedded across the site. You’ll also play a key part in strategic planning, people development, and supporting our Senior Operations Manager when needed.
What you’ll do on a typical day:Lead and manage the Warehouse & Cross Dock operations, ensuring performance targets are achieved.
Build and maintain strong working relationships across site management and operational teams.
Foster a positive, safety-first culture by actively engaging in QSHE initiatives.
Ensure compliance with all XPO processes, policies, and relevant legislation.
Manage budgets, cost controls, and service levels.
Provide leadership, coaching, and development opportunities to your team.
Deputise for the Senior Operations Manager when required.
What you need to succeed at XPO:Proven experience in a similar warehouse or cross dock management role.
Strong people management and leadership skills.
Excellent communication skills – both written and verbal.
Sound knowledge of WMS and stock control processes.
Strong IT skills, including Microsoft Outlook, Excel, and Word.
Ability to plan, prioritise, and work to tight deadlines.
Analytical mindset with great attention to detail.
Knowledge of relevant legislation and financial management.
What we offer you:A competitive salary of up to £45,000 per annum.
Access to a wide range of benefits and discounts.
Career progression and development opportunities within XPO.
A supportive team environment where safety and people come first.
Be part of something big.We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review XPO's candidate privacy statement here.