Walt Disney World Workforce Management Industrial Engineering Internship
About the Role & Program
Workforce Management provides tools, systems, processes, and knowledge to optimize labor strategies in an ever-evolving environment. Our main priority is our Cast Members—we strive to create a world-class workforce that inspires and delivers magical guest experiences throughout Walt Disney World. We partner closely with our fellow labor, operations, and business partners to ensure the right number of Cast Members are in the right place at the right time, aligning workforce needs with guest demand through data-driven strategies.
The Transformation, Analytics, & Strategy team serves as the analytical engine behind Workforce Management, using data analysis and critical thinking to improve staffing and workload processes. We apply principles from industrial engineering, data science, and operations research to drive both labor planning and operational efficiency. Our work includes:
conducting time studies to inform labor standards and staffing models
leveraging predictive analytics, simulation modeling, and optimization techniques to support strategic decision-making
building dynamic visuals and dashboards to tell a story with data and create actionable insights
designing and implementing automated procedures
Our program is designed to accelerate your professional growth through hands-on experience, contributing to initiatives that directly impact our Cast, our operations, and our guests. Your work will help drive innovation in how we manage and support our workforce across all of Walt Disney World.
This internship is a full-time commitment located in the Orlando, FL area from January 2026 – June or August 2026
What You Will Do
Apply technical skills, statistics and analytics to support the forecasting and planning of Walt Disney World labor in changing business conditions. Types of analyses include forecasting, allocation, benchmarking, what-if scenarios, and impact quantification
Analyze and model labor-related data using various mathematical and statistical approaches
Develop analyses and models to assess labor needs and measure the effectiveness of forecasting and planning
Required Qualifications & Skills
These are the minimum qualifications you need to be considered for this position:
Strong analytical, problem solving, and decision-making skills
Ability to effectively partner with team members while demonstrating strong communication and time management skills
Willingness to learn new software application
Ability to take initiative, independently lead projects, and build strong relationships with a variety of Cast
Creativity to approach problems in new, innovative way
Ability to articulate recommendations to Cast with a wide variety of backgrounds
Preferred Qualifications
Prior related work experience, including co-op/intern programs with a focus on problem solving
Proven knowledge and/or experience with Walt Disney Parks and Resort
Experience with Microsoft Excel, Tableau, SQL, Python, or Dataiku
Education
These are the minimum qualifications you need to be considered for this position:
Currently enrolled in a four-year Industrial Engineering, Data Science, or related program
Cumulative GPA of 3.0 or higher (please note: no rounding) – transcript submission is required
Eligibility Requirements & Program Information
Candidates for this opportunity MUST meet all of the below requirements:
Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship. Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
Must be at least 18 years of age
Must possess unrestricted work authorization
Additional Information
Able to have a consistent, reliable work schedule throughout the internship
Fully available from Monday – Friday and occasional evenings and/or weekends depending on project needs for the duration of the internship, from January 2026 – June or August 2026
Able to provide own housing for the duration internship program in the Orlando, FL area
Able to provide reliable transportation to/from work
We provide limited housing opportunities for Florida Based Professional Interns through American Campus Communities, for more information click here
Program Length: The approximate dates of this internship are January 2026 - June OR August 2026. Actual dates will be determined based on candidates availability AND the teams offer decision. Interns must be fully available for the duration of the internship.
The pay rate for this role in Florida is $ 30 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.