SILVER SPRING, MD, 20915, USA
36 days ago
Walk-In Customer Service Sales Representative
Become a part of our thriving team! We are a leader in the floral industry, renowned for our high-quality flowers and service. We're seeking an enthusiastic and skilled Sales Representative to help us reach more customers and strengthen our relationships with existing ones.  Overview: Customer Service Focused Role handling Walk-In Customers, Pulling their orders on the Sales Floor   + Solution-oriented, responsible for actively driving positive customer experience on the sales floor. + The first point of contact with customer inquiries. + Respond to customer requests and provide a comprehensive follow-up to account and order details.  + Alleviate customer traffic during peak times to ensure a smooth checkout transaction.  + Check inventory for product availability in the system and the refrigeration coolers. + Pulling the order, verifying for accuracy on shipping, delivery, or pick-up information, paying careful attention to modifications, substitutions, and discrepancies. + Communicate with warehouse operations, the buying department, and the dispatch for order fulfillment. + Data input and verification of order information, discounts, and store credit information.  + Respond to product inquiries, offer recommendations, and conduct product searches. + Offer assistance and provide support to warehouse operations and maintenance of the workspace, as well as adherence to workplace safety at all times. + Collaborate with warehouse operations, purchasing, and dispatch for the execution of holidays and promotional events. We offer: + A fun and energetic workplace + Competitive pay + Comprehensive health benefits, including a 401K with company match + A generous employee discount and much more! To Apply: Submit cover letter, resume, and wage requirements. Powered by JazzHR
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