An Executive Lounge Host comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.
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What will I be doing?
As an Executive Lounge Host, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Host contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
\n\nWelcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints\nProcess accurately check-ins and check-out\nEnsure that all Guest supplies and amenities are offered and replenished to the required standards\nStay current with all hotel services as well as VIP requests and special events\nDemonstrate a knowledge of external locations, attractions and landmarks in the vicinity\nProject a professional manner with an emphasis on hospitality and Guest service\nComply with Hotel security, fire regulations and all health and safety legislation\nExecute tasks as instructed by the Executive Lounge Supervisor or Manager\nServe your role and Team in an environmentally-conscience manner\nAn Executive Lounge Host comforts executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel.
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What will I be doing?
As an Executive Lounge Host, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Host contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
\n\nWelcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints\nProcess accurately check-ins and check-out\nEnsure that all Guest supplies and amenities are offered and replenished to the required standards\nStay current with all hotel services as well as VIP requests and special events\nDemonstrate a knowledge of external locations, attractions and landmarks in the vicinity\nProject a professional manner with an emphasis on hospitality and Guest service\nComply with Hotel security, fire regulations and all health and safety legislation\nExecute tasks as instructed by the Executive Lounge Supervisor or Manager\nServe your role and Team in an environmentally-conscience manner\n