GovCIO is currently hiring for a VTC Technician. While executing the duties of this position you will provide on-site and remote support for secure and non-secure video teleconferencing (VTC) operations across Department of Defense (DoD) networks. This position supports daily operations of classified/unclassified conferences, including setup, testing, monitoring, and troubleshooting of video and audio systems within Sensitive Compartmented Information Facilities (SCIFs), command centers, and conference rooms.This position will be located in OCONUS and will be an onsite position.
Responsibilities Operate and monitor secure and non-secure VTC systems.Coordinate, schedule, and support classified and unclassified VTCs.Provide Tier I support for VTC codecs, control systems, and peripherals.Perform diagnostics and coordinate with Tier II/engineering support for escalations.Document and track all support activities in ServiceNow.Maintain compliance with DoD cybersecurity and physical security policies and guidelines.Liaise with DISA, JITC, or other DoD entities to ensure connectivity across networks.Coordinate the smooth operation and maintenance of all onsite Multi -Mission Video Display Systems (VIDs) with the onsite AV FSR.Qualifications
Required Skills and Experience
Bachelor's Degree and 2-5 years experience
Minimum 2 years of experience supporting AV or VTC systems in a secure or government environmentCompTIA Security+ Familiarity with VTC software scheduling, VTC Bridge, and Cisco VTC endpointsMust have an active TS clearance Ability to lift 40 lbsPreferred Skills and Experience
Cisco Cisco Certified Technician (CCT) Collaboration Cisco Certified Network Associate (CCNA) certificationAVIXA CTS certificationFamiliarity with DoD scheduling tools (e.g. Cisco Meeting Management (CMM), Cisco Unified Communications Manager (CUCM).Experience with audiovisual control systems (Haivision, AMX, Crestron, Extron) Company OverviewGovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here’s what you can expect:
During the Interview ProcessVirtual video interview conducted via video with the hiring manager and/or teamCamera must be onA valid photo ID must be presented during each interviewDuring the Hiring ProcessEnhanced Biometrics ID verification screeningBackground check, to include:Criminal history (past 7 years)Verification of your highest level of educationVerification of your employment history (past 7 years), based on information provided in your applicationEmployee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)Corporate DiscountsLearning & Development platform, to include certification preparation contentTraining, Education and Certification Assistance*Referral Bonus ProgramInternal Mobility ProgramPet InsuranceFlexible Work Environment*Available to full-time employees
Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range USD $61,850.00 - USD $87,089.60 /Yr. Options Apply for this job onlineApplySubmit a referral to this jobRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
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