Welcome page Log In VP of Relationship Marketing ID 2025-10830 Division Marketing Employee Type Full-Time Exempt City Hanover Min Compensation USD $153,000.00/Yr. Max Compensation USD $210,000.00/Yr. Min Compensation USD $153,000.00/Yr. Max Compensation USD $210,000.00/Yr. Overview

Why We Need Your Talents:

 

Maintain a clean, safe, fast, friendly, and fun environment for all guests, team members and company assets. The focus shall always be on ensuring a safe and comfortable environment, while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino.

Responsibilities

Where You'll Make an Impact:

Develops and manages the budget for Relationship Marketing.Develops programs, processes and events to attract and retain VIP players to choose Maryland Live Casino as their primary venue for gaming and entertainment.Develops and manages programs and processes with a return on investment and player attraction and retention that exceeds the competition in the Mid-Atlantic region.Develop and manage open communications and excellent working relationships with peer groups from all operational areas. Know and be known by peer group.Responsible for the booking of special entertainment events, shows, promotions, and parties for VIP players to assure a favorable entertainment and gaming experience.Develop and manage department’s financial data.Review activities and promotional status with the Senior Vice President of Marketing.Develops and manages programs and processes for customer service and recognition of VIP players with emphasis on new and repeat VIP players.Monitor and adjust performance to local competition.Other duties as assigned.

Skills to Help You Succeed:

Ability to analyze and interpret departmental needs and results.Ability to solve complex problems.Ability to perform assigned duties under frequent time pressures in an interruptive environment.Knowledge and experience with player tracking systems.Broad variety of tasks and deadlines requires an irregular work schedule.Knowledgeable of credit process and procedures. Qualifications

Must-Haves:

Seven (7) to ten (10) years’ experience in gaming, relationship marketing, casino operations and marketing.A four (4)-year degree in a related field or equivalent work experience.Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements:

25% Walking25% Standing50% Sitting What We Offer

Perks We Offer You

 

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:Free Basic Life InsuranceFree Short Term & Long-Term Disability Generous retirement savings optionsPaid Time Off Tuition ReimbursementOn-site Wellness center for Team Members and eligible dependents (Maryland Property only)Training and pathways for career growthRobust Rewards & Recognition ProgramsAnnual Merit Based Pay Increases Discretionary Performance Bonuses Discretionary Service BonusesFree parkingFree food and discounted mealsLive! Hotel, Food & Beverage, and Entertainment Discounts

 

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

 

To be part of an exciting experience unlike any other in the market.To be given the power and responsibility to put service and community first.To come together as a strong team, while valuing and celebrating our diversity.To be given the tools, resources, and opportunity to grow in their career.To work hard and have fun.Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You will work in an environment where smoking is allowed.