Summary:
The VP, Compliance Operations will play a critical role in supporting the Compliance Department’s strategic and operational initiatives. This individual will be responsible for managing compliance related projects, reviewing and enhancing reporting capabilities, developing and implementing efficiencies and overseeing the implementation and ongoing maintenance of compliance systems and technology. The role requires a strong blend of project management, operational development, and technical acumen to ensure the compliance function operates efficiently and effectively across the organization.
Essential Job Duties and Responsibilities:
Lead and coordinate compliance related projects from initiation through completion.
Develop projects plans, timelines, and deliverables in collaboration with cross-functional teams.
Develop and Maintain workflows and operational procedures to support compliance activities.
Design and maintain dashboards and reports to monitor compliance metrics and trends.
Support regulatory reporting and internal compliance reviews.
Oversee and maintain processes around the coordination of internal and external compliance reviews, managing documentation for regulators and ensuring the organizations adherence to mortgage lending laws and internal policies.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Other Job Duties and Responsibilities:
Performs other related duties as assigned.
Supervisory Responsibilities:
This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor’s degree in Business, Finance or a related field; advanced degree or certifications (e.g., CRCM, PMP) preferred.
15+ years of experience in compliance, operations, servicing, and regulatory compliance.
Strong understanding of mortgage origination, servicing, and regulatory compliance requirements preferred.
Proven ability to manage complex projects and cross functional initiatives.
Excellent communication, organizational and problem solving skills.
Work Complexity:
Problems and issues faced are frequently complex and multi-dimensional, requiring broad-based consideration of variables that impact areas outside of immediate responsibility. Extensively analyzes problems to seek understanding of the underlying issue and root cause of the problem.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.