We are seeking a Commercial Insurance Manager to oversee the profitable growth of the Commercial Insurance portfolio, while cultivating both internal and external relationships, within the Portland, Oregon branch. This role is accountable for the Commercial Insurance underwriting operations and results, with a strong focus on driving new business production and retention efforts. The Portland branch manages a Commercial Insurance Gross Written Premium (GWP) exceeding $85 million, with a diverse portfolio inclusive of Manufacturing, Wholesale, Food, Wood, Financial Services, Technology, Life Sciences, Climate Tech, and Energy.
The geographic scope of this position encompasses distribution partners that are appointed throughout the Pacific Northwest, primarily within the state of Oregon. The Commercial Insurance Manager will lead underwriting and marketing initiatives through a team of direct reports, as well as core resources across the Pacific Northwest region, to engage with agents, brokers, and clients appointed through the Portland branch.
Specific responsibilities include:
Portfolio Management responsibility for managing Chubb’s Commercial Insurance field business within the Portland branch, inclusive of the P&C customer groups, Financial Lines, and other Commercial Specialties.
P&L Accountability: Responsible for premium, profitability, growth, retention, and expense plans/results for Commercial Insurance P&C business.
Grow Specialties lines of business: Drive growth of Multinational, Environmental, A&H, Marine and Financials lines through effective collaboration, marketing, targeting, and cross-sell execution.
Underwriting Strategy Execution: Manages execution of new and renewal underwriting strategy for local underwriters and in tandem with remote resources. Oversee workflows, staffing resources, and appropriate application of technology to ensure efficient, cost-effective field operation.
Serve as a technical underwriting resource through underwriting authority management referral activities and self-audit procedures, coordinating these efforts with Home Office/Product and Segment leaders.
Corporate Underwriting Audit: Monitors underwriting quality and achieves Satisfactory score with underwriting authority violation below the allowed threshold..
Marketing Strategy and Execution: Works closely with Field Operations on development and execution of marketing strategy and coordinates marketing and production activities within assigned branch for the entire portfolio of CI business.
Expense Administration: Collaborate with Pacific North Regional manager and WHS to ensure effective expense administration for assigned branches.
Staff Development and Staff Administration: Accountable for new hire onboarding, training and developing, succession planning, culture of inclusion, coaching and mentoring, and retention of staff.
Eight+ years Multi-line underwriting experience with a strong understanding of P&C lines of business, industry practices, products and appetite
Strong understanding of field distribution plant (broker, regional, independent agents)
Strong people management skills
Strong technical/underwriting leadership skills to manage a team of multiline commercial underwriters
Advanced marketing and sales skills
Builds Strategic Relationships
Drives Customer Focus
Demonstrates Agility
Drives Execution
Exerts Operational Decision Making
Exhibits Skillful Communication