**Company description** Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world’s largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe’s entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. **Helping Our Clients Unlock Growth in the Platform World** “Publicis exists to help our clients unlock growth. Through the Power of One, we are seamlessly connected to partner with our clients so that they can Unlock Growth in the Platform World.” - Arthur Sadoun, Chairman and CEO, Publicis Groupe. **Overview** The VP, Client Operations is responsible for providing centralized operational leadership across assigned accounts. The role encompasses financial management, operational reporting, process development, communication flow and best practices across Starcom. **Responsibilities** + Lead and oversee a team of operations professionals in support of client-specific operational tasks across Practice Areas. This may include some or all of the following, but is not limited to: + Financial Management: + Play a leadership role in Starcom scope and fee negotiations, SOW creation, scope management and key KPI tracking, with input from key stakeholders at Starcom. + Oversee delivery of monthly budgets + Ensure media authorization compliance + Support monthly firm/flex reporting + Track PO information + Facilitate monthly billing verification and issue client billing + Monitor A/R and vendor payments + Oversee internal financial forecasting reporting + Serve as main point of contact for Agency Finance + Manage team expenses – approvals and tracking + Support Finance and Procurement as needed + Business planning + Liaise with Finance & HR to manage staffing matrix, ALVIN, position approvals and staffing liability paybacks + Agency hours tracking and reporting + Central point of contact for Starcom audits + Liaison to Legal + Media Systems/Reporting + Systems access and admin across variety of media systems (e.g. Media Tools) + Competitive Reporting + Diversity Reporting + Client-specific custom reporting and/or dashboards + Project Management + Data collection and aggregation for market mix modeling + Monitor in-scope deliverables + Identify and track out of scope projects & fees + Lead/participate in team meetings and support team social events & client-related functions + New team member on-boarding + Ensure agency and client compliance trainings are completed + Connect teammates to people, resources, information and best practices across Starcom **Leadership and Talent Management:** + Manage and mentor team + Actively participates in critical assessment of assigned talent at all levels, insuring developmental plans and feedback are in place to support motivation, retention of top talent, belonging/diversity and succession planning. + Provides mentorship to junior talent and seeks reverse mentorship from senior talent + Participates in leadership development opportunities **Qualifications** + Bachelors Degree preferred, ideally with a concentration in Accounting, Finance, Economics, Business, Advertising, Marketing, Communications, Applied Mathematics or related field. + 10+ years of related experience, preferably in a media agency setting + Progressive leadership experience + Proven track record of managing relationships + Adaptable in various situations, good with numbers, great with people + Able to balance numerous, simultaneous work streams + Organized, detail-oriented, good with time management, obsessed with accuracy, a strong critical thinker, and able to juggle multiple tasks. + A strong communicator who acts with diplomacy. + Excited by the idea of diving deep into data, including new technologies where benchmarks are just beginning to emerge. + Advanced proficiency in Microsoft Office suite, particularly PPT and XLS (where filtering, pivoting, charts and graphs) **Additional information** Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com . Compensation Range: $146,490- $230,460 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/31/25. All your information will be kept confidential according to EEO guidelines. \#LI-EK1