Visitor Experience Officer / Receptionist Job ID 226537 Posted 25-Jun-2025 Role type Full-time Areas of Interest Administrative, Customer Service, Facilities Management Location(s) Melbourne - Victoria - Australia **Expression of Interest** **Exciting Opportunity with a High End Investment Agency** **Work for CBRE Global Workplace Solutions (GWS) who are leaders in the facilities management industry providing self delivery of technical/hard services.** **Endless growth opportunities and career pathways within our business.** This role blends traditional reception responsibilities with broader workplace experience functions including events support, facilities coordination, and hospitality services. This role is for someone who cultivates a welcoming, professional, and service-driven culture onsite for this Client, aligned with CBRE’s high standards of client delivery. **Key responsibilities:** + Front of house responsibility; act as primary point of contact for all staff, guests and vendors – ensuring a seamless and welcoming arrival experience + Concierge- level service: provide personalised assistance for guests and staff, including transport bookings, catering arrangements and general location support. + Meeting & Events coordination: oversaw the booking set up, and technology needs of meeting rooms, including AV, web conferencing and catering logistics. + Workplace operations support: Collaborated with facilities and building services team to maintain cleanliness, safety and presentation of shared areas. + Mail & Courier Management: handle inbound/outbound deliveries and liaised with couriers. + Administrative support: provided day-to-day admin support to CBRE client services team. + Culture and community contribution: support the creation of a vibrant people-first office culture by being responsive to daily workplace needs. **About you:** + Experience with Front desk & Guest Services, meeting room management. + Highly capable utilising Microsoft office suite + Demonstrable experience with vendor relationship + Successful candidate will demonstrate workplace experience / hospitality mindset + Strong communication skills **Why Join CBRE?** At CBRE, people are the foundation of our success. We offer: + Diverse career development opportunities. + Flexible work arrangements to support work/life balance. + A wide range of educational, financial, lifestyle, and wellbeing benefits. + Access to corporate partnerships, discounts, and volunteer programs. + A strong commitment to diversity, equity, and inclusion. **Be Inspired to Join Us** We are building an inclusive culture where everyone feels safe, valued, and heard. When you belong, we all succeed. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)