We are looking for a Rewards Product Delivery Manager who will strategically lead quality and control activities within team. You will lead new and ongoing initiatives from inception to completion and work behind the scenes to seamlessly execute on deliverables associated within our control framework.

As a Vice President, Rewards Product Delivery Manager in Connected Commerce you will be driven by a first-class goal to make a substantial and valuable impact to the firm. To be successful, you will maintain and enhance a strong and consistent control environment across Loyalty.  You should possess structure, attention to detail, quality focus, high energy, and flexibility within a high-paced, deadline driven organization.  You must work well in a team environment, be a strong partner with 1st and 2nd Line of Defense control partners, be able to represent the team with professional courtesy and acumen and deliver flawless work output.  

Job responsibilities:

Communicate/ present effectively to stakeholders and partners and understanding key business functions / knowledge of regulation surrounding businessDemonstrate exceptional interpersonal skills including collaboration and relationship buildingWork autonomously managing competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon outputEvaluate design and operating effectiveness of management and business process controls.Perform assessments of Operations, Processes, and Practices to identify risk trends and areas of opportunity.Identify, analyze and report key risk indicators and conduct studies to enhance effectiveness of risk mitigation measures.Assess issues identified by the business, or during exam assignments or special projects, and develop recommendations to strengthen internal controls and improve operational efficiency.  Utilize knowledge of business to level set the issues and escalate as appropriate through the exam report or verbally with the business owner.Partner with the business functions for closure of open issues arising from audits and on-going risk reviews.Lead or participate in monthly/quarterly calls with business partners based on a control agenda.Build knowledge of internal policies and procedures, banking and consumer regulations/laws, and accounting principles in order to implement necessary enhancements/improvements in examination coverage and to minimize the risk of noncompliance.

Required qualifications, capabilities and skills

Bachelor’s degree with major in accounting, finance or economics, business administration, or information systems7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance-related functionsProficient knowledge of control/ risk management / issue management concepts with the ability to evaluate controlsCandidates should be action oriented with a focus on results, display strong analytical skills, be able to assess and clearly articulate complex ideas and possess creativity. Strong interpersonal, communication skills (both oral and written)Strong proficiency in Microsoft OfficeProficiency in Alteryx and the ability to analyze data setsKnowledge of the Card operating systems – C3, LSP, First Assist and Customer Assist – with the ability to analyze customer account level transaction details

 Preferred qualifications, capabilities and skills

Masters degree or equivalent experience is preferred